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July 2023 by Jennifer phillips
I’ve been banking with them for years they’re good people I trust them I started with them when I lived in Oakland and now I go to Bartlett location for my needs I just wished there were more branches in all states or at least in the mountains gatlinburg and Florida I love this bank no surprise fees everything on the level very professional and courteous
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May 2023 by Yeshurun Ben Judah
As an African American I have experienced nothing but kindness and respect at this bank. They helped me buy my home and also approved loans to help me start my small business. The Tellers are always kind and helpful. This is by far the best bank I have ever had the pleasure of banking with. Honestly if you have not given them a try you are really missing out on a bank that has a lot to offer. They really have great financial programs, rewards and excellent things to offer. Thank you FCNB for being a blessing to our family.
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December 2022 by Christina Galloway
Sometimes the people that answer the phone are nice, and sometimes they aren't. However, my biggest issue is that they don't acknowledge instant transfers. Several times in my transaction history, I can see that they charged me overdraft fees when I wasn't actually overdrawn. Anytime I'm in the negative, I instant transfer whatever is needed and can see it immediately in my mobile banking app, but without fail, the next day, they've charged me an overdraft fee anyway. My account is then in the negative ONLY because I've already switched all my accounts to a different checking account that doesn't charge overdraft fees. I will only be using this account to pay my house note. I strongly recommend you look somewhere else for banking if you are looking for a morally sound institution.
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August 2019 by Bob Browder, MBA, CPA
Great folks that really take great care of you with timely professional services with the personal touch. Brian, Lesley, and their team are the best !!!
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August 2019 by Ty Davis
Great people
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December 2016 by Jennifer Keeley
Thank you so much for your excellent service