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November 2023 by John Balance
Very nice experience buying a used car here. Found it online, flew up from Atlanta, and Tony picked me up. The car was ready with a full tank!
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October 2023 by Terence Stringfellow
I have purchased several vehicles over the years, but working with Chad Tidwell was by far the best experience! Very professional and reliable! I absolutely love my QX80, and I appreciate all the time Chad put in to get me in the right vehicle! If you are looking to purchase a new vehicle soon, look no further than Infiniti of Memphis, and ask for Chad!
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October 2023 by Ethel Johnson
Thanks for being by my side and supporting my decision every step of the way. A SPECIAL SHOUT OUT TO LYN, SALESMAN, VIRA, FINANCE MANAGER, AND MIKE, SERVICE TECH!! You GUYS ROCK!!I LOVE MY NEW TRUCK..
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October 2023 by Brenda DePriest
We absolutely love our new QX60 Infiniti Autograph. We had a great experience working with Louise Bridges . She was very professional and patient. We were introduced to Chad, the Manager and he was very helpful as well. We have owned Infiniti's for over 7 years and have been very happy with this dealership!
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October 2023 by TeKesha Henry
Used their valet service for servicing my vehicle. They were too busy to pickup the vehicle so I said I would drop it off as I had family in town to assist but that I would need it delivered back to me. They promised they will do that. It’s now weeks later and they refuse to deliver it to me. Service manager will not take my calls and refuses to respond to my messages. Worst service EVER.
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September 2023 by Lorri Fentress
Sales Advisor Lyndaryl Webb and the service team Jeff Scola and the others did a great job during our last visit . Mr. Webb was very professional, courteous. attentive during our wait and Mr. Scola kept me well advised on what my vehicle needed at the time.
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September 2023 by Janey Joiner
Go see the friendliest caring group around! Lynn Webb and coworkers made our experience the Best!!! Thanks for the Infiniti family welcome ??
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August 2023 by Yolanda Whitehead
I will not take my QX60 anywhere else to be maintianed and repaired except Infiniti of Memphis!! They have the best customer service hands down'
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June 2023 by Bill and Debbie DuBard
Louise Bridges was awesome! She was professional and personable, and she made the deal happen. I knew right away that I didn’t want to buy a car from anyone other than her because I trusted her.Chad, the sales manager impressed me with his knowledge of every topic we discussed and the questions he asked me helped us all know the vehicle I bought was exactly what I wanted and needed.Vera, the finance rep was wonderful too. She sealed the deal for me. This was the best car buying experience I have ever had.Louise can find whatever make and model car you’re looking for through the Gossett network so definitely call her before you talk to anyone else. She and her team will take good care of you like they did me. I am a satisfied customer..
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June 2023 by klewrocks
Could not be happier with my first visit to Infiniti with my new car. I didn’t even buy my QX60 at this dealership. But I brought it in for an update and they still gave me the best costumer service I’ve had in a long time.From the beginning with Lejuyan, who texted me with updates throughout the day…to the end when the service manager, Jerry even took the time to sit with me past closing time and show me how to work the controls on the dash. Thank you for the A+ service!
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June 2023 by Bart Lewis
Lyn was great! Super helpful. Even though we didn’t end up buying our Infiniti here, I was so pleased with the service that I had to leave a review.
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April 2023 by Carolyn Todd
Just purchased our new QX50 a week ago. Best car purchase experience ever!! Big thanks to Lyn "Flash" Webb for taking such good care of us.
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April 2023 by Lori Nichols
My salesman Ken was excellent to work with. Very knowledgeable and thorough. Pleasant car buying experience.
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February 2023 by veronica taylor
Lyn(deryl) Webb at the Germantown location was my salesman he was very friendly,patient,and knowledgeable. I was under NO stress the test drive was fun and informative and I love my QX60.!!! Trust me when I get another vehicle I'm finding him wherever he's located. ... And did I say I love my vehicle lol. I listed what I wanted and he provided me with just that.. Top tier!!!Happy customer
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February 2023 by Steven Duhl
Madison in the Service Dept. Honest in what needed to be done (brake pads and resurface rotors--I pulled two wheels and looked, myself); better price than local shops (which insisted on new rotors); very nice to work with.
