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November 2023 by Corbin W.
Pharmacy told Me 3 separate occasions to come back in a few hours for medication. each time I was there they had a different excuse. Have been trying to fill the prescription for over a week.
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February 2023 by Tanzy W.
This unfortunately is the first time I'm giving one star. It is a Walgreens. It does have a pharmacy and no one is rude. They just don't care. It's not about going the extra mile. It's about really caring about patients and this pharmacy does not. It processes and people are a pain in their side And an annoyance. I ironically I work in pharmaceutical technologies, and I do know there's a lot of burn out, but the complete lack of empathy leads me to believe that most of these folks, I can't say y'all don't need to be working with human beings. From their confusion about how to deal with insurance, their unwillingness to do the basic level of troubleshooting when they have made a mistake, to in complete understanding about how automated messages go out, just truly in my books one of the worst experiences. It is unfortunate, but this has absolutely convinced me, Xpress, scripts, and any other pharmacy will be our go to moving forward. So hello CVS in Kroger after many many years with Walgreens you have a new customer.
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December 2022 by Bob A.
In April 2022, Gov Bill Lee signed legislation SB 2188 making Ivermectin available over the counter without a prescription. But this Walgreens still demands one. My wife almost died from Covid a year and a half ago in the ER. She pulled through at the last moment thanks to prayer. Now she tested positive for Covid again this Saturday morning (via home test kit). Bad cough, getting worse fast. No Rx possible. So we're stunned by Walgreens' resistance to the Governor's billed designed to help We The People. BTW, we know how powerful Ivermectin is against Covid. I kicked that disease in 24 hours after taking it back when my wife almost died from Covid. And... through close high profile friends, we know of hundreds of first hand testimonies of others who have had the same instant success with Ivermectin.
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November 2022 by Google user
I don't understand what the point of scheduling an appointment for the flu vaccine is if I have to wait 45 mins after my scheduled time to be seen. Had an appointment for 3pm for the flu vaccine and was told to be there 15 mins prior to fill out paperwork, which I had already done online. Arrived at 2:40 and was given the shot at 3:30. It wasn't like they were rude or anything, there was just zero communication. I don't mind waiting, just communicate with me as to what the hold up is. Frustrating...
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November 2022 by Christian Anderson
I don't understand what the point of scheduling an appointment for the flu vaccine is if I have to wait 45 mins after my scheduled time to be seen. Had an appointment for 3pm for the flu vaccine and was told to be there 15 mins prior to fill out paperwork, which I had already done online. Arrived at 2:40 and was given the shot at 3:30. It wasn't like they were rude or anything, there was just zero communication. I don't mind waiting, just communicate with me as to what the hold up is. Frustrating...
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October 2022 by C C.
NEVER use these people for film developing!!! They charge 4-5 TIMES what any other direct mail lab charged AND it took FIVE WEEK!!! I brought in a roll of Kodak Advantix film for development on Sept 10. I asked how much it would cost and they claimed not to know. Really? I asked how long it would take and was told UP TO two weeks. I checked back in person FOUR times over the following weeks (because they don't answer the phone) and every time I got a different lie and/or excuse. Finally after FIVE WEEKS I have the prints and they charged me over $95!!!!!! . OUTRAGEOUS!!! I had assumed it would be a reasonable price such as the $16 - $19 other places charge. By the time they dropped that bomb, after all the incompetence and NOT advising me about cost it's too late to do anything about it but pay or lose your prints. CROOKS!
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October 2022 by Daniel Speer
I’ve never had a problem at this pharmacy.
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June 2022 by Katherine Leigh Sonday
The pharmacy staff here are awesome
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June 2022 by Ann M.
I am extremely disappointed with the photo department at this Walgreens location. I placed an order on the Walgreens app last week using photos from my phone. In that order was four 4x6 prints of the same photo. As I was preparing to send them to friends and relatives, I noticed that the bottom middle was blurred - blurred to the point that one individual had no legs - she looked like she was suspended in mid-air. I called the photo department and spoke with two individuals. Both stated that I must have submitted a bad photo and that their printer could not be the issue. My photo is good and includes legs. And I've seen my share of glitches in printers! I assumed that Walgreen would make it right, but they did not. In fact, the last person I spoke with didn't seem bothered when I said that I'd need to find another photo service. I do not recommend this location for any type of service due to poor customer service. I will find another company for my needs.
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November 2021 by Ryan Arthur
2016 Post:Such long wait times! I'm writing this in my car while waiting. I've been here 15 min and there has only been one car get served.2021 Update:My wife, kids and I have been waiting almost 50 min to get pediatric COVID vaccines. There is some comfort in that level of consistency. 5 years and still no improvement in wait times at the pharmacy. #waitingonpaperwork
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October 2021 by Jilly A.
This review is strictly about the pharmacist Ron at this location. He is so rude. I have gone out of my way to be nice to him and he has yelled at me at the window in front of other customers because I asked for my Walgreens rx discount card to be applied to my rx and he didn't want the tech to rering it because they were busy. I had already called and spoke to Tech Suzanne and ask her to use the card when ringing it up and it didn't happen. Two times when calling in to make sure ahead of time the rx card was applied to scripts as not to deal with his temper again he said NO and hung up on me. So how am I suppose to use the card RON? Everyone else there is great. Well Suzanne is borderline but the other pharmacist and the other techs are great. So on three occasions RON has lost his sh@t because he didn't want to do his job. I reported him to the store manager and nothing. He told me he was the weekend manager and didn't want to deal with RON and could I please call back during the week and speak to another manager. Really? Is everyone afraid of RON? He is a bully and needs to be told to act like a normal human being. I could care less if he is nice or not but don't yell at me or hang up in me when I am trying to conduct business and spend money at an establishment that supports you RON. Whatever your issues are keep them out of work and deal with your job like a grown a** adult RON! Or stay home!
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October 2021 by Fred E.
Overall this store is convenient however be careful if you are planning to get a vaccine. The immunologist was rude and did not want to do her job. Actually my wife and I scheduled appointments to get our booster shots. Upon our arrival we were greeted in a very demeaning way. Instead of asking if we had vaccine appointments, we were hollered at from a distance that they would not wait on us if we did not have appointments. While administering the vaccine in a tiny cubicle, she had to be asked to pull up her mask wherein she replied I can't breath. Really? She did pull up the mask for a few seconds and it fell below her nose again. She also evidently doesn't know how to sanitize the procedure as my wife now has Cellulitis in her arm and is on antibiotics. So again. Just a word of caution!!!
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September 2021 by Sandra V.
I came here to get my flu shot at 10 am last week, by 11 am all I had done was fill out my paperwork, not one person said a single word to me! Such a horrible line! Very rude staff also. Lots of anti maskers. One was picking her nose.
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July 2021 by Ronnie Hoskins
This Walgreens has a LOT of elderly AND wealthy people that shop here. SO, they sell out a lot.The management does not keep the shelves stocked like they should. It's a simple decision to count what is selling and what isn't.I wish they would give me a part-time job in Inventory Control. I would make sure that what sells, is replenished!!! That's how you make Money as a Business.
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March 2021 by Mike S.
Was easily having the worst day of my life after having to get on a last minute flight up here due to my mother unexpectedly passing. On top of that I left my wallet at a bar at the airport only to have my id stolen. Needless to say by the time I was getting here I was only looking to get a couple of travel size bottles of shampoo. The lady at the register couldn't have been any more rude and the manager herself deserves to be fired after she sarcastically replied to me losing my I'd. These people do not care about their customers simply getting a paycheck and trying their best to not have any interaction with any customer
