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October 2023 by John Poland
Chandler was great helping us get our new appliances. He shopped around to price match the best prices to get us the best deal as well.
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October 2023 by kristin thaler
I called Electronic Express in Cool Springs to inquire about a new refrigerator. Devin was very patient with my many questions and took the time to answer each one of them. When I made it to the store a couple of days later, I spoke with Evan. He was busy with another customer, but still excused himself and took the time to get Chandler to come help me. Chandler was great. He listened to the brand and the features I was interested in. He was very knowledgeable and able to answer all my questions. We discussed the pros and cons of a couple of different styles. He showed me a model that had everything I had asked for, however it had recessed pulls. I need a refrigerator with handles vs the more modern pulls. Chandler was able to find the same refrigerator with all the features I wanted, but with the handles for me. This was on the Friday afternoon before Labor Day. He arranged delivery for Labor Day Monday. After the refrigerator arrived on time, I had another question and Matt was kind enough to help direct me in the right direction. I am happy with my purchase and the excellent service I received from this team of gentlemen.
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October 2023 by College Park PT
Chandler at Electronics Express exceeded my expectations in every way possible. I was attending a work related meeting and had inadvertently left my laptop cord at home. I had been to two other stores with no luck. Even though his store did not have what I was looking for, he went above and beyond to locate the item I needed at another store in the area, and even showed me how to get there since I was from out of town. ‘A+’ customer service from the moment I walked in, for a customer that he soon knew would not make a purchase at his store. If I lived here, I would be a loyal customer. Thank you Chandler, Electronics Express is blessed to have you.
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October 2023 by RY
They have helped me a lot with picking speakers and subs. Amazing customer service and they are always willing to help give good advice for installation!
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July 2023 by Amy Scott
After dealing with miserable customer service and misinformation from Lowe's, we decided to cancel our order for a dishwasher and buy one at EE. We couldn't be happier. Chandler was amazing! He was so informative and helpful throughout the entire process. We haven't bought our appliances from EE in the past, but after such an easy, smooth process this time, I think we've found our new place to purchase our appliances! Thanks Chandler!
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July 2023 by David
On vacation, screen broke on my phone and no one could replace it. No aceess to my digi wallet, tickets etc... the employees found a keyboard and adapter so I could get into my phone and use the important items.Awesome employees - give them a raise $$$
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June 2023 by Wes Myers
Laid back no pressure sales, and the delivery team was professional and on time. Much better experience than Best Buy. The only slight criticism is the communication between sales staff and delivery department could be improved. But will definitely go here first when in the market for next appliances.
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May 2023 by Erika Hearn
Came here to purchase my Speed Queen washer! Evan was extremely helpful, and made sure I could get a unit within the week, even though inventory was low.
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April 2023 by Ash White Horse Farm
We went to electronic express in cool spring on Good Friday @7 pm for immediate delivery of any refrigerator same day.Salesperson “Evan” was more than helpful, he went above and beyond to help us find delivery man for same day.Eventually he helped us find small refrigerator which could fit in our car for emergency use.Big shout out ans Thanks to Evan.Ash Mehta
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April 2023 by Jordan Jennings
Chandler was fantastic! We purchased all new appliances for our kitchen and he was very knowledgeable and efficient. Our appliances were delivered within a day of purchase.
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April 2023 by Stacy Matthews
Very knowledgeable folks. The assistant manager was very helpful. He knows his tv's for sure.
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April 2023 by Ann Stevens
Great experience time and again when buying appliances for rental properties. Evan, the salesperson, recently helped me with a problem with a whirlpool microwave. He went above and beyond expectations to help me resolve my issue. I highly recommend them!
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March 2023 by ❱•❰Blueridge
employees all very helpful, talked to devon on the phone, came in the store and was helped by Noah, helped me find exactly what i needed and i am very happy with my product. Will defidently shop there again
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February 2023 by john jaminson
At one point they forced employees to make customers sign papers that signed away their right to bring back a TV if it was found to be defective after leaving the store.True story. I worked there.
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February 2023 by Ed Garrett
I went in to buy an appliance package for my new home. Devin showed me every appliance in which I was interested. I was impressed with his knowledge and courtesy. I selected a Washer, dryer, range, dishwasher, refrigerator, and hood vent of a better quality than Lowe's or Home Depot's offered me for half the price. I was seriously shocked at the incredible deal. Plus Devin signed me up for 0% interest for 36 months. And they're holding it until the house is ready for delivery. I could not be more pleased with Devin or Electronic Express. I told a coworker about the deals and he went in the next day and bought new appliances as well. Electronic Express is my new go to for electronics and appliances.
