Michaels is a craft store that offers a wide variety of supplies for creativity and special occasions. Customers can find art supplies, fabric, canvases, yarn, knitting and crochet items, frames, floral arrangements, scrapbook materials, beads, jewelry kits, and craft machines like Cricut. The store is also a good place to shop for party supplies, gifts, and holiday decor, making it easy to celebrate holidays, weddings, and special events such as Father’s Day, Pride Month, and the 4th of July. Many customers praise the store for its great selection, especially during sales, with options like fall supplies at 70% off. The rewards program is popular, offering frequent coupons. The staff, particularly those in framing and customer service, are often highlighted for their kindness, skill, and helpfulness. One customer shared a positive experience with the framing team, noting their expertise and excellent service, which encourages repeat visits. However, some customers find the store small with a chaotic layout, and a few were disappointed with specific product prices, such as artificial flowers. Overall, Michaels is seen as a useful and friendly place for crafting and celebration needs.