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May 2023 by Judeth Staggs
Great staff, well stocked, clean and easy to shop location.
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May 2023 by Brandon G
Robert for the win on serious patience. I can be a straight forward customer and Robert kept his cool and still made the sale. Thanks for getting my office back up and running. ??
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May 2023 by Cheryl Couteaud
Walked in to inquire about a print job. Sales lady was rude, abrupt, and basically said they couldn’t help because they had about twenty jobs ahead of me.
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April 2023 by Teresa Avila
I went in search for ink and the man at the register suggested another cartridge, explained why, and also told me about returning old cartridges. He was helpful and informative not just “ringing you up.I with I knew his name, tall dark hair.
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April 2023 by christopher wiseman
My wife brought in 11 posters to get laminated. The lady at the counter took my wife's name and told her they would contact her when they were done and told her the price would be in the 40 dollar range. She agreed and left. Upon being contacted and returning to the store for pick up, we find that 4 out of our 11 posters are ruined by your lamenation machine. We asked for the store manager and Angela came out to inform us that we didn't have to pay but that there isn't anything else they could do. These posters are purchased as a set and can't be bought individually which I told her. She said that office depot wasn't responsible for damaged items and that we should have been provided a form to sign stating just that, which we were not. We now have to buy a new set of posters and I believe that since we didn't sign any such form that office depot is directly responsible for our damaged property. This shows an unacceptable level of apathy and disrespect for a customer's property.
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April 2023 by Joan Hall
Great help from the store attendants who save us time trying to locate something in a hurry. The price was a little higher than expected but the service is great!
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April 2023 by IREM Georgia
Team at Cool Springs knew exactly what I needed, showed me where it was and checked me out quickly too! GREAT Customer Service!
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March 2023 by Sean Fitzgerald
Great store, great location and great people that are always helpful (even when I may not need help, they're always there to help)
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February 2023 by Karen Dorroll
As a business owner, my time is most valuable and from the moment I enter Office Depot, I am greeted and helped by friendly, knowledgeable staff. All my needs are met with ease and grace. Thank you.
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September 2022 by Ray
Horrible experience. Never seen the look of employees not wanting to be there – especially Carrie the operations manager…I made all efforts to build a positive report. Normally I do not write bad surveys but because you would not stop – you leave me no choice. Your inability to smile, the lack of communication, and disregard to my small positive talk to you. Though I will give you credit at the end before I made departure – you said have a good day.I get it! Employees are under staff or you might have had a bad day, but please, don’t bring your “black cloud” and bring everyone down with you especially customers like me.I forgive you but I sure won’t be back there.
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April 2021 by Jason GunnHo Lee
They offer free laminations for covid vaccine card.
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April 2021 by chuck scheiderman
Visited this store today, and I can honestly say the experience today is a clear demonstration of why these kinds of stores are closing and people are buying online.I went in to look for a specific item (a laptop fan) and thought it would be fairly simple to find. Having time to kill I browsed around the computers as well as other parts of the store, never seeing what a came in for, but figured I’d run across an employee eventually. Was in the store for about 30 minutes, and saw probably 5-6 employees and they could not have been less interested that I was walking around the store or might possibly need help.Needless to say I left without making a purchase or approaching an employee. I don’t support a business who’s employees cannot be bothered to ensure their own job security by actually waiting on customers.This store deserves 0 stars but it’s not an option.
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December 2020 by Tracy Pinkard
Excellent customer service! Great COVID19 procedures in place ??
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June 2020 by Sathiya
Excellent products with reasonable price
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May 2020 by Kyle B.
My laptop was t working properly so I called and they said they take a look at it. I drive 20 minutes to Office Depot and I asked where to go for tech support and the guy called the tech dude. Props to that man who helped me find it. But then comes this tech support guy... whoever he was he was last af. I told him my computer problem and he did one thing and said he can't do anything about it. And he did something that I could do my self. Didn't even help me with what I do with my laptop. I even told him I'm a college full time student and cause of this coronavirus he seems to not care and he basically wasted my time... don't go here for computer help this guy won't help u at all or probs doesent know how this stuff work Update 5/1/20 Dell did a much better job getting my computer fixed they asked questions and figured it out where as this place literally said we can't do anything about it. Shows how lazy yalls tech guy is lol