Old Navy is an apparel and accessories brand for the entire family, offering a wide selection of items from jeans in 180 sizes to comfy fleece and bestselling activewear. The store believes in great style, quality, and the power of fun, providing convenient free pickup services. Customers frequently appreciate the friendly and upbeat staff, even when lines are long. The store generally keeps a good stock of items, and the service is described as quick and professional. The buy online and pick up in store option is noted as super handy. While some reviewers mention staff shortages, the team is often praised for being positive, helpful, and providing impeccable customer service. The clothes are what customers expect of Old Navy, with good quality items. Some customers wish for more availability of irregular sizes in stock for in-store shopping.
Reps at Old Navy on Sunday evening were AWESOME!! So helpful. Thank you Old Navy Riley and Tutu are the best. ☆☆☆☆☆☆☆☆☆☆☆ Sandi
April 2026
I was warmly greeted upon entering. I asked where I needed to get online orders, the associate walked me over & took care of everything. She was very attentive & helpful.
January 2026
The store was very clean, several great options in stock. The manager was the one to check out my items. She was so wonderful, and has the best attitude and warmest smile. 10/10 experience, thank you!!