Macy's, established in 1858, is a well-known department store with over 740 locations across the country and an online presence. The Macy's Rogue Valley Mall provides a selection of popular fashion brands like Ralph Lauren, Calvin Klein, and Estee Lauder, alongside a variety of housewares and furniture. However, customer reviews indicate some challenges. Shoppers have noted good prices but mentioned a lack of employees, with blocked dressing rooms and limited checkout locations. Many feel that the store has scaled back its stock, leading to a perception of reduced quality. While some customers appreciate the helpful staff, others have experienced difficulties with returns and customer service policies. Overall, Macy's offers a range of products but may need to improve staffing and customer service to enhance the shopping experience.
It's a decent score, the prices were good (I was hunting for a suit). Not a lot of staff walking around which is a good and a neutral thing. Little work to find someone when I needed them, but I prefer to peruse alone so that's mostly a positive thing. Clean as you would expect.
March 2026
Macy’s offers a fantastic shopping experience with a wide variety of quality brands across fashion, accessories, and home goods. The store layout is easy to navigate, sales associates are helpful, and their seasonal promotions and discounts make finding great deals enjoyable.
February 2026
Macy’s is still a Wonderful store. Great selection, staffing, but what’s happened to it’s overall appearance❓
