The UPS Store in Brentwood's Southpointe Marketplace is a friendly, professional, and helpful local business. It offers a wide range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers consistently praise the staff for their efficiency and kindness. Employees like Autumn and Nikki are frequently mentioned for making experiences positive, even during busy times, with one customer appreciating Nikki’s welcoming attitude and her appreciation for customers. The store is known for its excellent customer service, with staff going above and beyond to assist clients. Many reviews highlight the store’s competitive pricing compared to larger chains like FedEx. Overall, it is a well-run, customer-focused business with a team of caring and professional employees who create a pleasant experience for every visitor.
