The UPS Store #3348 in Brentwood is known for its friendly and helpful staff, providing a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers frequently praise the store for its excellent customer service, emphasizing that staff are always ready to assist with a positive attitude. The team is described as inviting, polite, and quick to help, ensuring a pleasant experience without long waits. Several reviews highlight staff members who go above and beyond, such as helping customers avoid scams and offering assistance in emergencies, even in adverse weather conditions. The store maintains a clean and organized environment, contributing to efficient service. Customers appreciate the personalized attention and kindness shown by staff, which keeps them returning. Overall, The UPS Store in Brentwood is recognized as a customer-focused business that values quality service and quick, friendly assistance, making it a trusted local option for various mailing and shipping needs.
The customer service is outstanding at the UPS Store #3348!
May 2025
So Ethan at this store helped me not get scammed. Guy sent a picture of a receipt from this store saying it was sent. i called the store, emailed him the photo, and he confirmed it was a scam and it was not one of their receipts! 1400 dollars not lost! Thank you Ethan.
January 2025
Staff is consistently kind, patient and professional! This is the only place I go for Amazon returns!
