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“Our sales person, Brandon was extremely knowledgeable on the new Subaru we were buying. We feel as though we got a very fair deal on the car. Thank you Brandon for making this an easy and pleasant experience. Highly recommend Subaru of Bristol.”
“Fixed a vehicle for my daughter that had been in a rear end wreck. Took 4 weeks to repair but that was understandable considering had to wait for parts to be delivered, and such, so no big deal. Would recommend this collision repair shop for any of your repairs. They are very nice, keep you informed of the process, upfront with price of repairs and estimates. Overall easy process. Especially Josh who was very professional and helpful each time I spoke with him on the phone. When we picked up the vehicle it was very clean inside and out. Everything was repaired perfectly.”
“I recently brought my Tesla Model Y to Wallace Collision Center for repairs, and I couldn’t be happier with the experience. Kyler, my service advisor, was outstanding—professional, welcoming, and great at communicating each step of the process. He made sure everything went smoothly, and the quality of the work exceeded my expectations. My car looks brand-new again! I’m very impressed and would highly recommend Wallace Collision Center to anyone needing collision repair.”
“One of the few actually trustworthy auto shops still around in the Tri-cities. The people here are some of the kindest around and they did wonderful service from start to finish.”
“I was in the area and had my check engine light come on, so I came here to get my codes checked. I was given excellent customer service by Dalton he helped me read and understand my readings and also assisted me getting all the parts I needed to fix it. 100/10 I would recommend, and definitely will go back!”
“Great place to buy your Toyota. Julia was the best sales lady, she called me every week with an update on my new 4 runner. I felt like I had known her forever. She went above and beyond to find my perfect vehicle.”
“We were coming home from Georgia on our way to back to PA and near Erwin we had an overheating issue. Our coach was towed their and as soon as it arrived, they inspected to determine the issue. It was the water pump. They worked well with our Extended Warranty Company. Frankly I haven't come across a more hardworking and trustworthy company. They really do care about the customer. I was saying to my wife that it would be so nice if we were closer. It's 9 hours away in the coach. She responded maybe we can have our vacations go through Bristol”
“I’m so glad I found this place, I recently bought my teenage Daughter a used car and after a few months of having it, her check engine light came on. I took it by and David has a computer he hooked up to it to get a comprehensive reading. It cost $70 and he printed out a report of all the issues. We have taken her car there for 2 separate services and have been very pleased with their work and how honest & thorough they are. They have saved us a lot of money and done very good work. There’s a reason they stay so busy.”
“I've dealt with these guys multiple times
( brakes and o2 sensor ) And they have always done great work and very reasonable on pricing. It has gotten hard to find good mechanics around bristol but I believe I've found my go to shop.”
“After a very disappointing couple of visits I was able to address my issues with Andy and Cory and all issues were addressed and corrected. I believe in giving a fair chance and was glad I went back to talk with them.”
“These folks are worth a visit!! Granted they may not have a fully stocked warehouse but it's usually only a matter of placing an order and picking it up the following morning. In addition if your not sure as to your exact needs they can help with that as well, with a simple description of your problem most likely they'll give you a solution that fits.”
“They can make any color you can imagine and probably some you can't to. But your going to pay dearly depending on the color. For instance if you need Chevrolet ( Pull Me over Red ) $600 and up depending how you want it mixed. But the mix is spot on..”
“Contrary to Aaron's review I can assure you this location is real and the entrance is the front of the building up the steps. I do recommend you call in advance to order your parts it is a smaller location than others so they can't keep everything on site.”
“Chris and Mike were awesome. I called ahead to verify Saturday hours and that I could bring in a truck for an inspection. Day of, I walked right in and they took care of the inspection in under 30 minutes. These guys were super funny and very respectful. I actually enjoyed the experience. Thanks guys!”
“Georgia O and Shaun M are literal lifesavers. Both went above and beyond not only on the service, but providing extra help and support along the way. I’m never one to take the time to post a review, but these two deserve the recognition. They saved this little pregnant lady’s day!!”
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“Dokota and the service department did an excellent job. Dakota went above and beyond the call of duty when it comes to his customers. Made sure i was taken care of. Made sure I had fresh Coffee and a donut! Your are the best!!”