Friendship Ford in Bristol, TN, is a trusted local dealership offering a wide selection of new and used Ford vehicles. Customers appreciate the friendly and professional service provided by the sales team, including knowledgeable staff who assist with vehicle browsing, feature tours, and finding cars within specific price ranges. Many reviews highlight the helpfulness and friendliness of staff members, with some employees going above and beyond, such as driving hours to deliver a vehicle. The dealership is known for its positive and efficient car buying experience, with no pressure to purchase. Service department staff, especially Todd, are praised for their top-notch customer service and helpfulness. Overall, Friendship Ford is recognized for its personalized approach, quality service, and commitment to customer satisfaction, making it a reliable choice for buying, servicing, and maintaining Ford vehicles in the Bristol area.
Brandon Christian made my buying experience Great! Will be back in the future!
January 2026
All the customer service representatives were friendly, fast, efficient, and professional. My new vehicle maintenance was finished in a very short period of time.
January 2026
Had a service on my 2010 Ford F150. Had a hiccup with the transmission leaking afterwards but they came and picked up my truck and fixed the issue. Then they delivered my truck back to me. Great people and even better service.
