Friendship Ford in Bristol, TN, is a trusted local dealership offering a wide selection of new and used Ford vehicles. Customers appreciate the friendly and professional service provided by the sales team, including knowledgeable staff who assist with vehicle browsing, feature tours, and finding cars within specific price ranges. Many reviews highlight the helpfulness and friendliness of staff members, with some employees going above and beyond, such as driving hours to deliver a vehicle. The dealership is known for its positive and efficient car buying experience, with no pressure to purchase. Service department staff, especially Todd, are praised for their top-notch customer service and helpfulness. Overall, Friendship Ford is recognized for its personalized approach, quality service, and commitment to customer satisfaction, making it a reliable choice for buying, servicing, and maintaining Ford vehicles in the Bristol area.
Staff that we dealt with were friendly. Vehicle was completed close to time of request.
September 2026
We could have had a better experience with Tristan! 10/10 definitely recommend! The whole team worked magic for us and Tristan made sure to let them know we weren’t interested in having to pay our max budget and they delivered for us! Thanks Ford and definitely thank you Tristan!
September 2026
The service department was very courtious and we were very pleased with our needs being met beyond expectations. Thank you
