Elder's Ace Hardware is a family-owned, locally-run group of neighborhood hardware stores serving the East Tennessee, Middle Tennessee, Western North Carolina, and North Georgia regions since 1969. Customers consistently praise the exceptional customer service they receive at the Dayton Boulevard location. One customer had a positive experience with an associate named Brennan, who helped fix their car tailgate screws and patiently handled a slightly difficult job. Another customer was impressed with the next-level customer service, particularly from a team leader named Jalen, who went above and beyond to assist them. The store's plant selection, including proven winners perennial plants and vegetable bedding plants, has been described as impressive, with helpful and knowledgeable staff to answer questions. A customer who did not actually visit the store had a great experience calling the assistant manager, who was willing to help, polite, and professional, even arranging for a quick delivery to a family member. Customers consistently highlight the helpfulness and expertise of the staff, with one customer praising an "older guy at the center stand" as the best. Overall, Elder's Ace Hardware on Dayton Boulevard is known for its excellent customer service and wide selection of hardware and gardening supplies.
Wonderful selection of plants this year. They have expanded the selection of annuals and perennials. The plants are well cared for while waiting for their new homes.
June 2024
Next level customer service! Everyone I spoke with was more than happy to help me. A team leader, Jalen, went above and beyond to get me a key I needed. I will definitely come back and recommend this location.
April 2024
I Went to look at plant selection on 3/27/24. It just blew Me away, proven winners perennial plants and many vegetable bedding plants. Good prices and the staff was more than willing to answer questions, point out special items and assist.. they plan to continue to improve and increase their nursery plant selection.
