EPB Chattanooga
Internet Service Providers10 W M.L.K. Blvd, Chattanooga TN 37402 Hours
Hours may fluctuate. For detailed hours of operation, please contact the store directly.
About EPB Chattanooga
EPB Chattanooga is a community-focused energy and connectivity solutions provider known for its commitment to customer satisfaction. With a state-of-the-art smart grid power distribution system and recognition from J.D. Power for Best Customer Satisfaction for seven consecutive years, EPB offers reliable services. It is also celebrated for launching the first community-wide Gig speed internet in the U.S., providing speeds up to 25 Gigs to all homes and businesses. Customers have shared positive experiences with EPB, praising the helpfulness and professionalism of the staff, such as a technician who efficiently resolved a WiFi issue and a customer service representative who provided thorough assistance. Even in the aftermath of severe weather, EPB quickly restored service, demonstrating its reliability. However, some customers have faced challenges with automated billing, experiencing repeated late payment alerts despite having set it up. Fortunately, EPB has shown responsiveness by addressing concerns and ensuring account credits where necessary. Overall, EPB Chattanooga is recognized for its dedication to making lives easier through innovative services and effective customer support.
Most Recent Reviews
July 2026
If you don't have EPB Fiber Optic, what are you doing?
June 2026
I am disabled and due to my disability it is difficult sometimes to help me and they were very patient understanding and were able to solve my problem
March 2026
Called support twice in the last week or so and the hold time was near zero the support representative was friendly and knowledgeable and solved my issues and answered my questions 100%. Fantastic service. Thank you
More Comments(82)
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