Food City is a locally owned, community-focused retailer with a long history of providing value. The store is noted for being consistently clean and a pleasure to shop in, with excellent and kind cashiers. Many departments receive high praise, including the pharmacy for its wonderful, courteous, and confident associates who provide quick assistance, and the deli and meat market. The pharmacy is also commended for having the best prices, short lines, and fast service for obtaining items. Handicapped cart availability is appreciated.
However, experiences can vary. Some customers report a very good selection of items but note that finding specific products can sometimes be difficult with hardly anyone around to ask for help, as the customer service desk is often unattended and cashiers are busy. While some staff, like those in the seafood department, are highlighted as exceptionally friendly, their ability to assist is limited to their section. There have been periods following management or staff changes where employees were perceived as less friendly or helpful, and where follow-through on special requests was inconsistent. Despite occasional issues with item availability, which is often beyond the store's control, management has been recognized for going above and beyond to help locate products. The overall atmosphere is described as offering a small-town feeling with a large heart, representing true value.
The manager of this place is the most understanding and just a good person. He doesn't bother you. A lot of privacy. He also worked around what I needed. Awesome people. J. Gray and D. Smith
June 2026
Great location. The meat department crew always takes care of me. Robert is the man!
May 2026
Always a pleasure shopping here. It's never crowded and the store is always clean. The employees are helpful and courteous.
