Food City is a locally owned grocery retailer focused on community and customer satisfaction, with locations across Southeast Kentucky, Southwest Virginia, Northeast Tennessee, North Georgia, and Alabama. With over 100 years of experience, it offers unbeatable prices and a high level of quality. Customers appreciate the convenience of services like pharmacy, fuel centers, curbside pickup, and home delivery. Many shoppers enjoy the fried chicken, especially the value of two drumsticks and a drink for just over $3. However, some customers have noted issues with rising prices and inconsistent deli quality, particularly with baked chicken. The bakery is highly praised, considered one of the best in the South, with some customers buying extra cakes to share with friends. The staff is recognized for their helpfulness, going above and beyond to assist customers. Overall, Food City is seen as a great place to shop, despite some areas for improvement.