Darrell was good… the process was horrible. My case worker great…. The biggest issue was my fairly new 2021 GMC that broke down twice under warranty. Don’t trust my vehicle anymore and have more faith in my 2003 Ford Expedition. My overall experience is neutral
January 2024
Brought vehicle in for a simple coil pack repair. Part was back ordered and the vehicle was out for almost 4 months. 4 months!!! The part and labor was under warranty, however…fuel injection cleaned, battery and plugs cost almost $600. Longest service time and most expensive I’ve ever seen.
November 2023
Took my 2015 GMC in for service. Discovered after we left the dealership that they had left 2 lug nuts loose on left rear of vehicle. Scary