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“The experience was most excellent. We already knew what we wanted and had priced out similar cars. So we might be an easy customer. My sales person was fabulous.
Originally, I was interested in the standard ES350. But after seeing the features and benefits of the Ultra technology we wanted it.
Michael Platt is a grounded salesman. Lexus sells itself and he knows it. He’s very helpful and accommodating in the sales service process. The car is awesome. Not a pain in the neck process.
The closing was fast and quick.
I’d recommend Michael and Lexus of Chattanooga.They sell a great brand and are easy to do business with. I trust the service component is equally as good.
Also - I had a few issues with the car that really wasnt their issues. But they took care of it with a great attitude of dedication to the brand.
There are 5 Lexus cars in our family. And these are the why......call out to Josh Halterman for going beyond my expectations! Thank-you!”
“Arrived in a short time than an hour which I was given .Safety cautious friendly, man,ooooh I enjoyed being with him.Took my stress away.Ever smiling man.I love him.Keep it up.”
“We just purchased a new vehicle at this dealership. Our sales person was Brandee Toche. It has been the best sales experience we have ever had and we have purchased quite a few vehicles over the years. We did not feel pressured and she immediately put us at ease. Buying a car is stressful but not with Brandee. If there was something that she didn’t know she immediately got the answer for us. We LOVED her!!! If we need another car in the future we will be going back and asking for her again.”
“My third visit here (I'm conservative with my opinion).
It is always easy to get service. The front counter is always attentive, and I could not be more pleased with the staff.
The mechanics are clearly above the average and communicate well when an issue arises.
I'm officially sold on the "no appointment" concept.
It's a fantastic business model. I hope it never fails.”
“Had an amazing experience here. The workers there were extremely nice and helpful. I’m from out of town and was having car troubles and could not be more thankful of the great service. Special shoutout to Alex!”
“I stopped by this morning around 8 a.m. with a window motor needing to be replaced. They ordered the part needed to fix the issue. And within the hour, the part was delivered and installed and I was on my way home. Thank you East Ridge Fast Lube for taking care of me and my issue in such a timely manner. Everyone is always so polite and friendly. Where else would I go for car servicing? No where! Thank you all once again!”
“The guys here at Tire Discounters are outstanding. I had a flat tire on my way to work and they agreed to patch it even though I arrived just minutes before they closed. They took their time to fix the tire carefully, even though that kept them past the time they closed. I’m so thankful to have ran flat close to here, and look forward to using them for my tire needs in the future.”
“Always a quick and thorough service! I really appreciate these guys. Matt helped me today. He was informative without making me feel like he was trying to oversell me on things I didn’t need. I trust these guys to get me exactly what I need everytime.”
“Working with Josh Starvos (salesman) and the whole sales and finance team was so helpful throughout the process of buying my car as a first time buyer! They stayed an hour and a half past closing time on a Saturday to discuss options with me, held onto the car until I had everything in line with the credit union and were flexible on time/day for me to pick up the car from out of town. Cannot recommend enough!”
“I decided to come to Automasters Inc. after reading how great the reviews were, and they've earned every last star. Everyone was friendly and professional. It would have been easy for them to service the car for the things I came in asking for, but it didn't actually need. They took a look and sent me on my way after only a few hours. I will without a doubt be coming back here.”
“Jacques Smith made this experience so much better than anticipated. I totaled my car on Saturday and have sustained trauma with injuries. He helped my husband and I feel comfortable and cared for throughout the process with the special consideration for what we just went through. He immediately took care of our needs with the Tahoe purchase, and he made sure we were happy with what we were getting. I fully recommend anyone looking for a vehicle to go see Jacques!”
“These people are wizards when it comes to chasing down A/C issues on large vehicles, especially those with front and rear units. They work quickly and communicate very promptly. The office staff is extremely nice and kind. Great place to have your large vehicles serviced.”
“I highly recommend Tire Discounters in Hixson for anyone in need of tire services. I’ll definitely be returning for future needs! Go see Mike, great customer service.”
“These guys were super fast, very nice and gave me a perfect used tire replacement for my Acura MDX when I found out I had a puncture in the side wall of my tire. Most definitely recommend!”
“I have owned nothing but Hondas for over the last 10yrs. All my vehicle purchases and customer care have been top tier, no complaints. Today (14 September 2024) was another great experience at Economy Honda. My sales rep was Kent Gordon who understood the assignment. I listened to what I wanted and found me the perfect car. I’m pretty easy, and always go with my mind already made up. So, it’s really not hard to pitch a great sale. I either want it or I don’t. So I appreciate Kent for not giving me the runaround. Both Kent Gordon (Sales Rep) and Michael Davis (Finance Rep) provided great service today. Thank you both for your professional excellence. N.Brown (2024 Honda Accord).”
“Dave was so nice - he gave us a MUCH better quote than the shop down the road. He didn't try to sell us on stuff we didn't need, gave us solid advice, and completed the work quickly and for an awesome price. I will absolutely bring my car back here, and recommend everyone to Dave. Thanks !!”
“We’re traveling through from Texas when my truck check engine light came on. Griffith took our call & listened to our situation while scheduling our appointment for the next day. When we arrived, Chuck handled our vehicle & kept us informed of the progress. He was polite, professional, & personable.
The waiting room was very clean & comfortable. My wife complemented on how clean the restroom was.
We highly recommend Christian Brothers!”
“Been coming here for years ever since it was Market Street Tire and Randy ran the front counter. Still great fast service and good prices mean I’ll keep coming back, too.”
“I have used Tire World for over 30 years. They are very honest and knowledgeable. I took my car in for break replacement. 90 percent of businesses would have given me 4 replacements and charged me 2000 plus. The integrity of this business is unmatched. He called to tell me. You are metal to metal on the back but your front brakes have at least 20k miles HIGHLY RECOMMEND !!! Honesty integrity and dependability and their work is OUTSTANDING”
“Very prompt service! Got me in diagnosed and solved all the issues! Made me aware of repairs that may be coming soon without pushing sales! Prices were fair and work was great!”
“Jr. Shipley’s crew from Trena in the office to Terry and Andrew are the best!!! They have done so much work on my car and it has been great. They treat me a female fair and I can trust them. We have used them for 20 + years. They have tire but also have a mechanic shop. Awesome place!”
“The guys at the shop go above and beyond to help folks with tire work. we were traveling through Chattanooga got a flat and they helped us quickly and efficiently get back on the road.
Joe, Ray and Bernardo are very kind and helpful. Highly recommend for any work.”
“After being quoted over $5000 from a local Toyota dealership to fix an oil leak, a coworker suggested I bring my vehicle to Brothers for a second opinion. I was treated professionally and was given honest service. I was able to get my vehicle fixed the same day and for about 4% of what Toyota had quoted me. Ryan and the crew went above and beyond. I also noticed that they fixed another issue without charging me and without being asked to do so. Phenomenal experience!Services: Transmission”
“Jacob Fish and the team at Crown Jeep put our needs first and listened to what we were searching for. Although they didn’t immediately have what we were looking. For on the lot, they continued the hunt until they found a vehicle that fit our parameters. The whole process was very smooth and simple. I would highly recommend purchasing through this team!”
“I just purchased a New Acura MDX from Acura of Chattanooga, this is my second car I have purchased from them. I am happy to report that my experience and customer service was amazing just like the first time around.
Jacob Oglesby was phenomenal from the initial contact, he was able to find the car I wanted, and made the process easy, efficient, and convenient. I was able to get in an out in an hour. I absolutely love the service I received and would highly recommend any and everyone to consider Acura of Chattanooga for your next car purchase.
Thank you Jacob!
BM”
“We went in wanting to test drive, but we ended up buying. Chris was our salesperson and he worked with us to get the best deal possible. We had a great and seamless experience.”
“I always have a truly fantastic experience when I am at this fast lube! Everyone there is both professional, and kind. Mitchell especially takes very good care of people, and I send everyone I know here because of their excellent service and knowledge!! All of their services are also reasonably priced. Thankful to have a wonderful place to take my car :)”
“Patrick Shadrick is a real asset to your company. He's the difference between me buying a 2022 Camry Hybrid over versus another vehicle from anyone else. Patrick is cool, knowledgeable, & has great character. I will recommend Patrick to my friends & family for future purchases.
Capital's service department is really fast, professional, & efficient too. Thanks guys!
Update on the 2022 Camry.
Folks, you never know how your life could change at any moment even if you think you're somewhat prepared. Suddenly reality hits you in the rear end without you expecting it. A few days after this accident, it became evident to me that this vehicle was a total loss. I called Patrick & asked him what his off day schedule was & informed him that I was in desperate need of a vehicle. A few days searching the internet, getting "pre-approvals" for a jic moment I finally arrived at Capital. I just spilled my situation onto his desk along with 4 current open auto loans but Patrick wasn't the least bit concerned about not being able to accommodate me. About an hour into our meeting, he told me that his finance team was ready to go over the details & put me in a 2025 Camry SE with a 5.3% rate. The best pre-approval rate that I had going in was a 9%. I can't begin to explain how comforting this dealership was to me during a desperate or vulnerable state of need. Each & everyone at Capital Toyota deserves a great deal of recognition for realizing a need not just an opportunity to pounce. I want to Thank you guys from the bottom of my heart & I'll be back to Capital soon for another Toyota.”
“I stopped in here because my ABS light came on during my trip to TN. They diagnosed my problem and assured me that it was ok to travel until I could get it fixed. I was trying to make my uncle's funeral and stressed if my brakes were failing. They gave me peace of mind and gave me the information I needed to get repaired. Very friendly and helpful!”
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“I wanted to express my appreciation for the excellent service I received during my recent visit. Rod took care of my oil change and ensured the air in my tires was properly adjusted to the correct pressure. He was not only professional and well-mannered, but also a very pleasant person to interact with. As the store manager, he truly represents the business in the best light. Please continue to have him run the store, and I’ll be sure to stop by whenever I’m in town again.”