Extra Space Storage, located at 6601 Lee Hwy in Chattanooga, TN, offers a wide selection of storage units, including climate-controlled and drive-up options. The facility features electronic gate access, exceptional security, and ADA compliance, ensuring a safe and convenient experience for customers. The staff is known for their professionalism, cleanliness, and commitment to customer service. Many reviews highlight the helpfulness and knowledge of the employees, particularly mentioning individuals like Wes and Wyatt, who go above and beyond to assist customers. Visitors appreciate the patience shown by staff when guiding them through available units and helping with the move-in process. The facility is well-maintained, with a focus on cleanliness and customer satisfaction. Extra Space Storage is highly recommended for anyone in need of storage solutions, making it easy and hassle-free to find the right unit for personal belongings.
Easy to set up unit rental online, same day, which I really appreciated. Affordable prices. Competent staff. App access to the gate so you can enter at your convenience. Clean. Would use these services again if ever in need.
September 2025
My experience was perfect. Customer service was great. Just taking the time to take me to a couple of storages to show me the size, he could have easily told me the location and allowed me to try to find it on my own, but he showed patience and took me to the available units. I appreciate his patience and customer service.
September 2025
I would highly recommend renting at extra space storage. Wyatt is very helpful and the facility is very clean. Five stars.
