Lowe's for all of your home improvement needs. Stop by the local Chattanooga, TN Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. This location is generally a great place to shop and many customers shop there often. It is typically clean and they have a good selection, including a decent variety in the clearance section. There are lots of good battery operated tools and good clearance events. Many customers like the customer service, noting caring and customer centric employees who resolve matters in a timely way. However, experiences can vary. Some customers report instances of poor customer service, such as employees not providing promised help. There are also frustrations with systems, like a loyalty app that did not work, leading to problems getting credit for purchases that neither store customer service nor corporate would resolve. A rare but notable complaint mentioned an unclean restroom incident involving an employee.
Mike the assistant manager of Chattanoga store helped us today. Went above and beyond to find us everything we needed since it was not on display. The store showed 4 available . Highly recommend them from customer service to management.
August 2026
Wanted to write this to shoutout Shelly who works at the customer service/ return area. She is awesome and a great worker! Very great to work with.
July 2026
I needed some help finding a particular item and one of the gentlemen there was very helpful.
