Petco in Chattanooga offers a wide range of pet products, services, and care options for pets including dogs, cats, birds, small pets, fish, and reptiles. Customers appreciate the knowledgeable staff who provide helpful advice, especially in pet care and grooming. The grooming services are often praised for doing a good job, and some staff members are considered very helpful and kind. Petco also provides full-service grooming, veterinarian services, vaccination clinics, pet adoption, and training classes aimed at giving pets the best care. Shopping online for in-store pickup or repeat delivery offers savings and convenience. However, experiences vary; some customers find inconsistencies with in-stock items advertised online, and others note staff sometimes lack experience or provide incorrect information about pet care. Despite mixed reviews, there are positive comments about specific employees offering excellent customer service. Overall, Petco is a place for pet needs and services, but customers are advised to do their own research and verify information when purchasing or seeking advice.
Had exactly what I was looking for and the staff was wonderful.
July 2026
Huge “THANK YOU” to Patrick Kelley for his help. I was needing help picking a harness for my Labradoodle. Patrick took the time to help me find the proper size AND he showed me how to properly adjust it. Human and puppy left satisfied!!
March 2025
Fabulous knowledgeable service! I made friends with their staff
