Rock/Creek North Shore is a well-regarded outdoor store known for its friendly staff and wide selection of high-quality gear. Customers appreciate the attentive service, with staff members taking the time to help find the right products, whether it's rain jackets, hiking sneakers, or shoes with wide toe boxes. Many reviews highlight the staff's willingness to accommodate, including exchanges and ordering items in preferred colors, which enhances the shopping experience. The store offers a variety of brands such as Black Diamond and Outdoor Research, showcasing high-end outdoor gear, though prices tend to be on the higher side. Shoppers value the opportunity to see and try products in person before making a purchase, especially for items like footwear and apparel. The positive atmosphere created by the employees adds to the appeal, making customers feel welcomed and appreciated. Some customers prefer to support local shops and appreciate Rock/Creek as a good middle ground between larger stores and online shopping. Overall, Rock/Creek North Shore is praised for its excellent service, quality products, and inviting environment, making it a popular destination for outdoor enthusiasts looking for gear and advice.
Just finished a visit to look for a new rain jacket. I met Doug and let him know what was in for. Fifteen minutes later, having looked at about a half dozen jackets, I left with exactly what I was looking for. Exceptional service! Thanks Doug.
December 2023
Really nice store they've got a lot of high end stuff prices are high but with brands like black diamond and outdoor research it's gonna be expensive anywhere but it was nice to see it in person before spending that kind of money blindly on the internet
September 2023
I try to buy my gear from local shops, gear reps and manufacturers who I know. Sometimes I pay more. Rock Creek is somewhere in between REI and buying from Yates. I still have a R/C sticker on my truck. And free stickers. So...