Sporting Goods in Chattanooga, TN

“We were in town from atlanta visiting Chattanooga and we had some free time. My wife had some feet issues and we went in with my wife who needed to be fit for a pair shoes. Wes was right there and ready to help. It took about two hours and he got her into exactly what she needed. My wife walked out with a smile and her feet were happy.
This was customer service at it's finest. Wes took such great care of her, that I would drive back from Atlanta for my next pair of shoes. Keep up the amazing service, it is truly appreciated.
Joe H.”

“I went to Front Runner yesterday need of different running shoes after being loyal to what I have been wearing for almost a decade. I explained my issues to Morgan and she really listened. She measured my foot and said she’d be right back with some options. She reappeared with around 6 boxes of different brands and I admit I was overwhelmed. We moved through trying the shoes on and had a yes and no pile and she helped me come to a decision. I took the shoes for a spin today and even though they felt a lot different from what I was wearing, I am delighted to say that the issue that moved me to investigate new shoes did not flare up. I’ve been to Front Runner before and I can report that they are always super nice and helpful. 10/10 for Morgan-she rocks. 10/10 for suggestions and experience. If you need someone who knows what they’re doing, go to Front Runner.”

“From the moment I walked in, the staff was friendly and attentive. They helped fit me, and suggested several shoes that were specific to my needs and structured for my gait. After buying my first pair from them, I returned a week later to buy another pair for work. I won't go back to a box store for shoes, Fast Break is where it's at!!”

“We had an outstanding experience ordering jerseys through The Athletic Shop. From start to finish, Houston made the entire process seamless and stress-free. Before we even placed our order, he personally dropped off samples for us to review, which helped ensure we selected exactly what we wanted.

The customer service was exceptional, communication was great throughout the process, and our jerseys were delivered ahead of schedule. The quality exceeded our expectations—excellent craftsmanship, great fit, and a professional appearance.

Everything was handled perfectly, and Houston went above and beyond to make sure we were satisfied. We highly recommend this company to anyone looking for high-quality jerseys and outstanding customer service. Thank you for making the entire experience so easy!”

“Stopped here on a whim and really enjoyed browsing. They have a great selection of outdoor clothing and some good outdoor gear, whether for biking, hiking, rock climbing, etc. Great shoe selection. Also had a few books for toddlers which I loved! Like other reviews it seems like an REI that maybe had a bit more of an emphasis on clothing than gear but it’s a great all around store.”

“Great local business that used technology and the sizable expertise of their employees to find the best shoe for you. I have a size 12 extra wide and they were so good finding me the perfect pair. The price was better than Dicks where I stood in the shoe section for a half hour without being helped. 10/10.”

“Great service. I needed help finding an adapter for a driver head that I needed. They quickly helped me source one and had it there waiting. In the store, everyone was super helpful and friendly.”

“I’ve been to GHO twice in the last week. Everyone was personal, professional, and extremely accommodating. Best customer service skills in the business. A special shoutout for Chris and Max that worked the sizing and the two remarkable ladies in the front. Here’s a quick example: Chris was more about me being educated on the best fit despite making a sale! That’s a rarity! An excellent team🩷”

“These guys are awesome. Super knowledgeable and helpful. They got my new board tuned up and my bindings switched over in no time. I would highly recommend to anyone needing Snowboarding/skiing equipment or service in the Chattanooga area.”

“I love my Chattanooga REI! But I want to send a shout out to Perry who has helped my wife and I both select the perfect packs for our backpacking trips. I have literally hiked several thousand miles in the last 20 years, and I thought I knew it all, but Perry still educated me about things I did not consider or know about when selecting the right backpack. Thanks so much for all of your patience and help, Perry!”

“I got an RMJ hawk for my OEF 10-11 deployment. It never broke and was ran hard and put away wet. Since then I've been collecting RMJ blades like Pokemon. I could not be happier with thier quality or customer service. When I call or email I get an answer and with every issue (always on my end) they have always resolved it. I own about 60 of thier blades now and am still trying to hunt down some of the rare discontinued stuff. Hands down my favorite fixed blade and hawk company.”

“enjoy it here. It is incredibly spacious, beautifully designed, and features massive freshwater aquariums that are a massive hit for kids and adults alike. Plus, being able to bring our dog along made the whole experience even better. It is way more than just a retail store—it is a full-day destination for anyone who loves the outdoors. Highly recommend!”

“Wendy was so kind and so helpful. I loved my experience. I would come back just to see her! She was so attentive and helpful to everyone trying on clothes and the ultimate hype woman.”

“It’s hilarious to read the reviews of trendy stores like this. The sense of entitlement is astounding lol. One person is blaming the store because they lost their sunglasses in the fitting room. Another is angry because the employees are not doing anything. What do you want them to do? The product is on the shelf you can go buy it or ask them a question. The employees in the store also are not in charge of what lululemon stocks the stores with. Also: who does clothing shopping by ordering it for pickup an hour before arriving with your correct size and color and expects the employees to hand pick and box your order? It’s not like you bought it from the warehouse and had it shipped to store for pickup. This is common for people who shop at this store it’s ridiculous.”

“Everything about my experience here was top notch. Getting back into the sport after a lengthy absence, I feel very comfortable about my purchase today. Fit and feel of the ball was perfect. Highly recommended!”

“8/7/18 Update:
I am upgrading my review to a five star review. Sports Spectrum has a new customer service manager, Rebecca. She went out of her way to contact me after she had read my review. She was looking to find a way to fix my relationship with Sports Spectrum again. She went over and above the call of customer care. She corrected and completed my order and also sent me a complementary gift. Best of all she included a personal hand written note and her business card! I was beyond impressed. I am looking forward to this years orders and I am happy Sports Spectrum has such an outgoing and caring person on their team! Also the shirts she sent look amazing and are in impeccable condition! Thanks Rebecca!

Old review:
Please know that I am upset but I will give as fair of a review as possible.
This is my first year ordering from Sports Spectrum (SS) and I am not very pleased. First off the orders took a long time to come in. I figured since it was custom gear that may be the case. However half our season was over before (if) we got our gear.

When we finally did receive our order I had two issues right off the bat. I had a missing shirt and I had a messed up hoodie. The design was spiked out and not flat and smooth.

I followed up with our coach and the company. They did correct/replace the hoodie but it bothered me that it was not inspected before sending out the order. On the other issue (the missing shirt) they told me that they didn’t get the shirt I ordered in on time (in their inventory) to print out what I had ordered. They said they would send it out as soon as they could.

Ok so I was bothered but accepted it and let it roll off my shoulder. It was beyond their control. But then why sell an item that you don’t have in stock? Anywho.... the replaced/repaired hoodie came back looking great.

Then our next team (different sport) came in and it was good. Looked good in good condition and all the items were present. Then my son’s grandmothers order came in (again for a different sport) and was good and all there as well. So that is why they have the three stars.

However the loss of two stars are due to what has happened since. Come the end of December and after communicating via email back and forth on the missing shirts (not just mine but others as well) were still not back by December 18th. Now we will not get gear back until after the holidays.

As of this past Thursday 1/18/18 I was told the second order was in. My shirt was not in the order. Messaged the company back and was told it was sent out to the teacher on Jan 12th. Coach confirmed she had no shirts that matched my order description. However after going back and forth on emails to both coach and company I have been told it may have been placed by my teacher in someone else’s order by mistake. However the teacher again stated she recieved no shirt that matched my description and now it feels as if fingers are getting pointed. This has now become childish and simply put, the order should have been correct the first time.

It is now January 22nd and I am being told via email that my only option is a refund as they can not reprint/make the shirt and that they hope that this will be ok with me. Well honestly I really don’t see how I have any other option at this point. I was told it will take at least another week to get my refund. Very upset as the shirt missing is my shirt to wear to show support for my son’s team and it was the only thing I had ordered for myself. However I am at least happy my son has his gear.

This is my honest review and everything stated has been as true and as accurate as possible. I do not know if I will order from here again or not as I am upset. The gear that was recieved in proper condition is nice. But this latest issue has really soured my POV on the company.

I will update/change my review should this situation resolve or s”

“Went in to find shoes for my wife for Valentine's Day was treated by a young named Andrew. He was super helpful and made sure I was happy with my purchase. Even tho the store didn't have the shoe I wanted in stock he helped me find another shoe and then ordered the shoe I was looking for. Over all great shopping experience and will be going back to shop with him again. Selection could be better but customer service was wonderful.”

“I'm not sure if this is the correct location, but either way- I LOVE Sports Academy. The one particular location I went to had the greatest employees working there. Two employees in particular that stood out was Brady and Geoff. Whichever location they are at- they deserve a raise! They were so friendly and extremely helpful. I can't wait to get back in there and do some more shopping in the near future!”

“I really enjoyed my experience at Foot Locker! Staff member Kashiekia D. Was so kind and helpful during my visit. I was able to get the shoe I wanted and, left the store extremely satisfied with my purchase!”

“5 stars for selection and value. My 9-year-old grandson had his heart set on a particular pair of Michael Jordan’s and we had stopped at several stores in the mall. This was a master lesson is shopping for value as other stores had the same shoe priced quite a bit higher. The selection for kids here is awesome with Nike, Michael Jordan, Adidas, Champion and more. We paid $60 on sale for a pair that were normally $90, which we saw elsewhere for $80 on sale. Austin, our sales associate was very helpful. Join the rewards program for exclusive perks.”

“For some reason I can’t win a raffle for any air Jordan how do I win the raffle I be tried at least 9 times and no air Jordan win please explain how to win a raffle please”

“Alot of selections AF1's, Jay's, New balance, etc. A little pricey but you get what you pay for I got the Jordan 13 Retro the price tag was $215 and total was $234.”

“My favorite big box store in the area. Gun counter is always a great interaction. My favorite place to go for grills and smokers, also. I bought my camp chef pellet smoker here, and its been my favorite outdoor cooking choice I have made.”

“Overall great experience, staff went above and beyond to find a specific Jean for me Ashlynn was very friendly and helpful one of the best shopping experiences I will be returning!”

“Good people I slept at gate lol
They woke me up once gate was open only spot for one truck at gate ,
Easy back
Fast unload ,
Idk what time that car fell in ditch lol no wonder I heard a noise ..”

“Connor was my golf associate and was extremely helpful. I don’t know much about golf but he really helped me figure out what worked best for me! Great experience at Dicks.”