Sporting Goods in Chattanooga, TN

“The experience was great. Their employee, Amanda, was extremely knowledgeable and patient, super helpful. She dedicated her time to help my mom find the perfect shoe, including giving me some great information for future purchases. She definitely went above and beyond!”

“I went to Front Runner yesterday need of different running shoes after being loyal to what I have been wearing for almost a decade. I explained my issues to Morgan and she really listened. She measured my foot and said she’d be right back with some options. She reappeared with around 6 boxes of different brands and I admit I was overwhelmed. We moved through trying the shoes on and had a yes and no pile and she helped me come to a decision. I took the shoes for a spin today and even though they felt a lot different from what I was wearing, I am delighted to say that the issue that moved me to investigate new shoes did not flare up. I’ve been to Front Runner before and I can report that they are always super nice and helpful. 10/10 for Morgan-she rocks. 10/10 for suggestions and experience. If you need someone who knows what they’re doing, go to Front Runner.”

“From the moment I walked in, the staff was friendly and attentive. They helped fit me, and suggested several shoes that were specific to my needs and structured for my gait. After buying my first pair from them, I returned a week later to buy another pair for work. I won't go back to a box store for shoes, Fast Break is where it's at!!”

“We had an outstanding experience ordering jerseys through The Athletic Shop. From start to finish, Houston made the entire process seamless and stress-free. Before we even placed our order, he personally dropped off samples for us to review, which helped ensure we selected exactly what we wanted.

The customer service was exceptional, communication was great throughout the process, and our jerseys were delivered ahead of schedule. The quality exceeded our expectations—excellent craftsmanship, great fit, and a professional appearance.

Everything was handled perfectly, and Houston went above and beyond to make sure we were satisfied. We highly recommend this company to anyone looking for high-quality jerseys and outstanding customer service. Thank you for making the entire experience so easy!”

“Great local business that used technology and the sizable expertise of their employees to find the best shoe for you. I have a size 12 extra wide and they were so good finding me the perfect pair. The price was better than Dicks where I stood in the shoe section for a half hour without being helped. 10/10.”

“Stopped here on a whim and really enjoyed browsing. They have a great selection of outdoor clothing and some good outdoor gear, whether for biking, hiking, rock climbing, etc. Great shoe selection. Also had a few books for toddlers which I loved! Like other reviews it seems like an REI that maybe had a bit more of an emphasis on clothing than gear but it’s a great all around store.”

“Great service. I needed help finding an adapter for a driver head that I needed. They quickly helped me source one and had it there waiting. In the store, everyone was super helpful and friendly.”

“Great service! Pulled up with 2 kids and my ski gear to get my bindings fitted. A gentleman walks out to help me with my gear, gets me fitted and tells me all other types of beneficial info while also being friendly to the kids. I thought a ski shop in Chatt was crazy but after my experience, I see why they have been in business so long! I could not recommend more!”

“I’ve been to GHO twice in the last week. Everyone was personal, professional, and extremely accommodating. Best customer service skills in the business. A special shoutout for Chris and Max that worked the sizing and the two remarkable ladies in the front. Here’s a quick example: Chris was more about me being educated on the best fit despite making a sale! That’s a rarity! An excellent team🩷”

“I love my Chattanooga REI! But I want to send a shout out to Perry who has helped my wife and I both select the perfect packs for our backpacking trips. I have literally hiked several thousand miles in the last 20 years, and I thought I knew it all, but Perry still educated me about things I did not consider or know about when selecting the right backpack. Thanks so much for all of your patience and help, Perry!”

“LEMON PIE- Conflict resolution specialist….
Tressa is amazing. Have had multiple problems with a specific item, NOT BP, but a brand carried by BP. Have always had great luck with the brand over 20+ years of using but, 3 different pair from the same manufacturer, not so, to be that unlucky.
I honestly went in to get a refund and was feeling furious about the product’s past failures. The young lady, Tressa, sensing my disdain, engaged me very calmly and very tactfully. Within 60 seconds of her smiling and being so kind, I was diffused. As she is expected to do, I’m sure. I just think she is that kind of person. Being that she had also handled one of my other exchanges, she showed empathy, which is unusual in today’s times. Very well mannered and professional team member. BP needs more Tressa’s… She made lemon pie out of lemons, so to speak. Thank you Tressa…!!”

“I got an RMJ hawk for my OEF 10-11 deployment. It never broke and was ran hard and put away wet. Since then I've been collecting RMJ blades like Pokemon. I could not be happier with thier quality or customer service. When I call or email I get an answer and with every issue (always on my end) they have always resolved it. I own about 60 of thier blades now and am still trying to hunt down some of the rare discontinued stuff. Hands down my favorite fixed blade and hawk company.”

“Wendy was so kind and so helpful. I loved my experience. I would come back just to see her! She was so attentive and helpful to everyone trying on clothes and the ultimate hype woman.”

“Went in to find shoes for my wife for Valentine's Day was treated by a young named Andrew. He was super helpful and made sure I was happy with my purchase. Even tho the store didn't have the shoe I wanted in stock he helped me find another shoe and then ordered the shoe I was looking for. Over all great shopping experience and will be going back to shop with him again. Selection could be better but customer service was wonderful.”

“It’s hilarious to read the reviews of trendy stores like this. The sense of entitlement is astounding lol. One person is blaming the store because they lost their sunglasses in the fitting room. Another is angry because the employees are not doing anything. What do you want them to do? The product is on the shelf you can go buy it or ask them a question. The employees in the store also are not in charge of what lululemon stocks the stores with. Also: who does clothing shopping by ordering it for pickup an hour before arriving with your correct size and color and expects the employees to hand pick and box your order? It’s not like you bought it from the warehouse and had it shipped to store for pickup. This is common for people who shop at this store it’s ridiculous.”

“Everything about my experience here was top notch. Getting back into the sport after a lengthy absence, I feel very comfortable about my purchase today. Fit and feel of the ball was perfect. Highly recommended!”

“8/7/18 Update:
I am upgrading my review to a five star review. Sports Spectrum has a new customer service manager, Rebecca. She went out of her way to contact me after she had read my review. She was looking to find a way to fix my relationship with Sports Spectrum again. She went over and above the call of customer care. She corrected and completed my order and also sent me a complementary gift. Best of all she included a personal hand written note and her business card! I was beyond impressed. I am looking forward to this years orders and I am happy Sports Spectrum has such an outgoing and caring person on their team! Also the shirts she sent look amazing and are in impeccable condition! Thanks Rebecca!

Old review:
Please know that I am upset but I will give as fair of a review as possible.
This is my first year ordering from Sports Spectrum (SS) and I am not very pleased. First off the orders took a long time to come in. I figured since it was custom gear that may be the case. However half our season was over before (if) we got our gear.

When we finally did receive our order I had two issues right off the bat. I had a missing shirt and I had a messed up hoodie. The design was spiked out and not flat and smooth.

I followed up with our coach and the company. They did correct/replace the hoodie but it bothered me that it was not inspected before sending out the order. On the other issue (the missing shirt) they told me that they didn’t get the shirt I ordered in on time (in their inventory) to print out what I had ordered. They said they would send it out as soon as they could.

Ok so I was bothered but accepted it and let it roll off my shoulder. It was beyond their control. But then why sell an item that you don’t have in stock? Anywho.... the replaced/repaired hoodie came back looking great.

Then our next team (different sport) came in and it was good. Looked good in good condition and all the items were present. Then my son’s grandmothers order came in (again for a different sport) and was good and all there as well. So that is why they have the three stars.

However the loss of two stars are due to what has happened since. Come the end of December and after communicating via email back and forth on the missing shirts (not just mine but others as well) were still not back by December 18th. Now we will not get gear back until after the holidays.

As of this past Thursday 1/18/18 I was told the second order was in. My shirt was not in the order. Messaged the company back and was told it was sent out to the teacher on Jan 12th. Coach confirmed she had no shirts that matched my order description. However after going back and forth on emails to both coach and company I have been told it may have been placed by my teacher in someone else’s order by mistake. However the teacher again stated she recieved no shirt that matched my description and now it feels as if fingers are getting pointed. This has now become childish and simply put, the order should have been correct the first time.

It is now January 22nd and I am being told via email that my only option is a refund as they can not reprint/make the shirt and that they hope that this will be ok with me. Well honestly I really don’t see how I have any other option at this point. I was told it will take at least another week to get my refund. Very upset as the shirt missing is my shirt to wear to show support for my son’s team and it was the only thing I had ordered for myself. However I am at least happy my son has his gear.

This is my honest review and everything stated has been as true and as accurate as possible. I do not know if I will order from here again or not as I am upset. The gear that was recieved in proper condition is nice. But this latest issue has really soured my POV on the company.

I will update/change my review should this situation resolve or s”

“I have been in customer service for over 20 years and I know how frustrating entitled customers are, and I also know how rude employees can be, but on January 24th 2026, Simone (employee) anticipated my needs before I even knew she was there. She was so thoughtful so kind so patient and so pretty. Instead of pointing and saying, it’s over there, she excitedly said may I please get it for you? She even took it up front for me since of course I didn’t get a cart, and I already had other items in my hands , so I could continue shopping without frustration. Thank you Simone for making the academy and the world a better place ❤️”

“5 stars for selection and value. My 9-year-old grandson had his heart set on a particular pair of Michael Jordan’s and we had stopped at several stores in the mall. This was a master lesson is shopping for value as other stores had the same shoe priced quite a bit higher. The selection for kids here is awesome with Nike, Michael Jordan, Adidas, Champion and more. We paid $60 on sale for a pair that were normally $90, which we saw elsewhere for $80 on sale. Austin, our sales associate was very helpful. Join the rewards program for exclusive perks.”

“Probably my favorite shoe ever, for casual walking and getting around - the Under Armour Micro G. Love that they are cute enough to wear with jeans when I'm feeling a little sporty but don't want to be scrubby- I love the orange/turquoise/grey combo and from Feb to now they still have it in stock, so others must too! - and supportive enough for more action. Very NPWH. On my last visit, the guy who helped me was patient and made suggestions without being overbearing - he could tell I'd been thrilled when I saw they still had "my" shoe, and how disappointed I was when they didn't have my size. After seeing my furrowed brow at the other UA colors I tried, he suggested we find out if they were available in my size online, and get them shipped. They were, and we did - ding ding, we have a winner! Can't wait for them to arrive. Oh, and did I mention they were on sale from $99 to $69? Lots of other pairs at good regular as well as sale prices. My go-to spot for athletic stuffs in Chatt!”

“For some reason I can’t win a raffle for any air Jordan how do I win the raffle I be tried at least 9 times and no air Jordan win please explain how to win a raffle please”

“I really enjoyed my experience at Foot Locker! Staff member Kashiekia D. Was so kind and helpful during my visit. I was able to get the shoe I wanted and, left the store extremely satisfied with my purchase!”

“Good store but two workers they were not friendly rude kinda young girl was rude did not greet no coustmers didn't say welcome or nothing. Very unfriendly.. one guy was nice Mgr I think.”

“Overall great experience, staff went above and beyond to find a specific Jean for me Ashlynn was very friendly and helpful one of the best shopping experiences I will be returning!”

“Good people I slept at gate lol
They woke me up once gate was open only spot for one truck at gate ,
Easy back
Fast unload ,
Idk what time that car fell in ditch lol no wonder I heard a noise ..”

“Great selection and good prices. Also, my daughter set her keys down somewhere in Dick's and couldn't find them. The Dick's employees found them and held them for us. Very nice and helpful! Thank you Dick's!”