SmartBank emerged in January 2006, when long-time executive bankers Bill Carroll and Billy Carroll decided to start the process of organizing a bank with the image, values, and service level that would become incomparable to any other bank in the market. SmartBank opened its first office in January 2007 in Pigeon Forge, Tennessee. Today, SmartBank has over 35 branches and one loan production office serving clients in Tennessee, Alabama, and the Florida Panhandle. We are committed to creating a better bank, and we will continue to work hard and capitalize on opportunities that build value for our shareholders, clients, and associates.
I work often with Stephanie Steffey at Gunbarrel Rd branch. She is exceptional. Always willing to help and extremely knowledgeable.
December 2025
I just want to say I love every time I walk into the Bank How they greet me. They are so friendly, they are very respectful and they always make my day, especially Haylie !!!!!!! They are all some truly amazing people.I love the whole bank staff ten out of a ten
September 2025
I have really enjoyed working with the tellers at Gunbarrel SmartBank! They’re very kind, personable, and helpful.
