Parkridge Medical Center, part of Parkridge Health System, provides various medical services, including 24/7 emergency care and specialized departments like cardiac, orthopedic, and oncology. The staff are friendly, accommodating, and informative, making the experience the best hospital visit some patients have ever had. Patients have praised the compassionate and attentive care received, especially in the emergency room, where the team works quickly and respectfully. The care team often anticipates patients' needs and treats everyone like family, demonstrating kindness and helpfulness. The young woman who performed a test was particularly noted for her kindness and compassion, clearly communicating each step. Patients also highlight the excellent bedside manner of Dr. Wiisanan, who provides thorough information and shows genuine care. Despite positive experiences, some concerns remain regarding the day surgery process. Patients report inadequate post-operative care, including assistance with walking, bathroom access, and vital sign monitoring. There are also worries about the discharge process and limited pain management options. Additionally, some patients mention issues with nursing staff and room cleanliness during hospital stays. The staff’s dedication and caring attitude, especially from nurses and aides, continue to be a strong point of the hospital.
