The UPS Store #7767 in Chattanooga is known for its friendly and efficient service. Customers appreciate the knowledgeable staff who consistently provide great customer care. The team goes above and beyond to assist with packing, shipping, printing, and other services like document finishing, mailbox rentals, notary, shredding, and faxing. Many reviews highlight the store’s reliable and helpful staff, with one customer describing the experience as the best customer service they have ever received from a packing and shipping store. One standout employee, Chad, is frequently praised for his kindness and willingness to help in difficult situations. He has helped customers with international packages, printed urgent documents during bad weather, and even personally picked up and shipped items from a hotel when needed. Customers describe Chad as going above and beyond, delivering excellent service and making a real difference. His actions have earned high praise and loyalty from repeat visitors. The store is locally owned and operated, and customers feel confident in the consistent atmosphere and quality of service they receive there. Even during unusual weather conditions, the staff remains helpful and accommodating, demonstrating a real commitment to customer satisfaction. Overall, The UPS Store #7767 in Chattanooga is highly recommended for its professional, caring service and the dedicated team that makes every effort to meet customer needs.
