The UPS Store #3188 in Chattanooga offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding and faxing. It is locally owned and operated in the Food City Shopping Center. The staff is super friendly, helpful, patient, and kind. They are incredibly patient and genuinely care about helping. They provide great customer service, answer questions, and are great at making lines go by quickly even when they are a bit long. They take the time to explain everything and make sure situations are taken care of perfectly. The service is thoughtful and personal, going the extra mile. One customer noted the staff is probably the best they have ever encountered. The store is efficient, though sometimes the line can get long and the time to get served can be a little too long, as they never seem to have enough employees working. However, the team is amazing and provides a huge difference in helpful, courteous service compared to other locations.
Thank you Teri, Wonderful customer service. Employee helped me carry awkward box inside. Helped with a great attitude of service. Love you guys, senior citizen
August 2025
Everyone here is always super friendly and helpful in answering any of my questions. I've gone in a number of times now, mainly for Amazon returns and I can't recommend them enough. Sometimes the line can get a bit long but they are great at making it go by quickly while still providing great customer service.
July 2025
Update your profile. Listed as open on Sunday, but is closed per sign in window.
