The UPS Store #1995 in Chattanooga is a convenient and friendly local business that offers a wide range of services, including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Located at the corner of Gunbarrel and Shallowford, near Overlook at Hamilton, the store is known for its helpful staff who go the extra mile to assist customers. Many reviews highlight the welcoming atmosphere and the staff's willingness to help, especially for those who find new technology confusing. Customers appreciate the easy and quick service, with some mentioning how staff members make shipping and returns simple and stress-free. One customer shared a positive experience with an employee during an Amazon return, while another praised Franklin for his above-and-beyond assistance with a misdelivered envelope. Although some reviews mention a less friendly manager, overall, the store is seen as a helpful and reliable place for shipping and business needs, making it a pleasure to visit.
I was in this store on Monday , 11/10/25 getting a document notarized with my nephew for an estate. After reading all the negative reviews I wasn't sure what to expect. The young lady working was very polite and took care of us right away. Someone else came in and she politely greeted them while she was finishing up with... read full comment
July 2025
They were very pleasent to deal with, knew their job, and dealy with my needs efficiently.
July 2025
The fact that they give out free pins but you have to pay for tape is wild but other then that everything was fine
