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April 2025 by Elsa Burgess
Aaron helped me upgrade my iPhone 14 to a 16 without me having to even go into the store. I’m a busy working mom and I can’t tell you how convenient it was to not have to take time out my day to do this.
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March 2025 by Christie David
Travis Nead was the kindest and best help to me, even when he did not sell me my phone. I was really in a bind, and can't tell you how awesome it was to have Travis to the rescue. THANK YOU! Highly recommend.
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March 2025 by grayson perkins
Stopped in today, late in the afternoon. Drake sat down with me trying to resolve my issue. Went well above and beyond to try and get it handled for me. Fantastic customer service. Would highly recommend.
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March 2025 by Lizzie Chazen
Katie Henry was so helpful and incredibly kind.
She answered all of my questions and made me feel so comfortable. She also looked at our plan and saved us alot of money with our upgrade. I’m so grateful for my experience at Verizon. Thank you!
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March 2025 by Laura Walker
Katie Henry helped me today tremendously. After my house fire and losing EVERYTHING, she got me more than I was dreaming for and it costs much less than I ever expected. She was professional and courteous but also very knowledgeable and capable. Katie is a ROCK STAR!
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March 2025 by Matthew Tatum
Sarah was an absolute pleasure doing business with!! I was in a slight rush, both for myself and because I came close to closing, and she absolutely crushed it! Did the fastest fact finding this side of the Mississippi and got to the point of what I need for work. Thank you so much!
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March 2025 by Nancy Aitken
Mikel Sutherland is such a wonderful person I'm technologically challenged He walked me through everything thing I needed to know about my devices and your services I wish everyone who works customer service is as good as he is Amazing humans are rare, dealing with him makes my day Please give the man a raise
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March 2025 by chip a
I hardly ever write a review, I just feel people are doing their jobs, and go on with my day. But I have to say that Collin Cook was extremely vigilant in helping me with my issue. He handled my issue very professionally with diligence and I walked out of the location feeling beyond satisfied.
It would be awesome if every place you go to spend your hard earned money that you get this kind of support. Hats off.
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March 2025 by Kim Strang
I had an excellent experience at Cellular Sales on Dayton Blvd, thanks to the outstanding customer service provided by CT Travis. From the moment I walked in, CT was welcoming and attentive, ready to assist with all my needs. He was incredibly knowledgeable about the products and services, taking the time to explain everything in detail and answering all my questions with patience. He went above and beyond to ensure I found the perfect phone and plan that suited my needs, and made the entire process seamless and stress-free. His professionalism and dedication to customer satisfaction truly stood out. I left feeling confident in my choices and impressed with the level of care I received. If you're in need of assistance or looking for great customer service, I highly recommend visiting Cellular Sales on Dayton Blvd and asking for CT Travis!
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March 2025 by Holly Scott
If I could make this negative stars I would! This place changed my phone plan without any authorization from myself the account holder. Bottom line for this store is making a dollar regardless of how it’s done. They are unethical and go against the procedures Verizon has in place to safe guard accounts. Beware of this store and its staff!!!
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March 2025 by Judy Morris
Cellular Sales Verizon has truly exceeded my expectations in terms of customer service and providing a positive experience. From the moment I walked in, the staff was attentive, knowledgeable, and focused on ensuring I received the best deal possible. I was fortunate enough to work with CT Travis, who went above and beyond to assist me. He not only took the time to understand my needs but also helped me find the perfect plan that suited my usage while ensuring I could maintain the same bill amount.
What stood out the most was CT's dedication to making sure I felt valued as a customer. He explained all the options clearly and offered valuable insights into Verizon's services, showing me how I could get more out of my plan without increasing my costs. His professionalism and customer-focused approach made the whole process seamless. Thanks to CT’s expertise, I walked away feeling confident that I made the right choice and that my bill would remain consistent, despite the added benefits.
Overall, my experience with Cellular Sales Verizon and CT Travis was exceptional, and I highly recommend this team to anyone looking for reliable, top-tier service. They truly make a difference in customer satisfaction.
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February 2025 by Scott Dering
Terry was exceptionally helpful today. We bought a new phone directly from Apple but couldn’t get the number transferred over to it. (Data yes, number no.) Terry took care of that and also got us on a different plan that saved us some money each month. Highly competent and very pleasant.
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February 2025 by Michael Adams
Great customer service! Collin Cook spent 30 minutes with me on the phone solving a subscription issue. He was very knowledgeable, courteous, and patient. The Red Bank Verizon store has provided great service to my family several times. Thank you.
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February 2025 by Gigi G
I have been having issues with my account. Aaron Swaney was moat helpful and patient. He attention and patience helped me to deal with the issues. He deserves a raise.
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February 2025 by John Sweeton
Beware This Store.
And Verizon's "Free Phone And Plan"
It is truly sad at this day in age that companies still feel the need to blatantly lie to customers about their services. "Adding a line is free and comes with a free phone".
Whenever I confronted the stores manager about this "Free Everything" Policy, he confirmed that there is in fact Debt attached to the phone and monthly services are being charged. His response was "It's just bad phrasing".
Bad phrasing?
Since when is lying considered bad phrasing? That is pathetic, lazy, and deceitful business.
Never heard of "Bad Phrasing" for "Free" to mean that if you stop paying for "Free" that Verizon would instantly chase someone down to collect amounts owed and stomp your credit.
