Customers say the Verizon store at 1748 Dayton Blvd offers an exceptional in‑person experience. One staff member was described as the kindest and best help, even when no phone was sold. Another employee went well above and beyond to resolve a problem, providing fantastic customer service. A helpful employee answered all questions, made customers feel comfortable, and saved them a lot of money on upgrades. Customers report that the staff are professional, courteous, knowledgeable, and capable, with one employee described as a rock star after helping after a house fire. The store’s quick fact‑finding and focus on what customers need for work earn high praise. Overall, customers highly recommend the store for friendly, efficient, and personalized service.
Jeffrey did a great job! He helped me pick out a phone that fit my needs. His customer service was excellent as I had many questions and he helped me set it up completely and transfer everything. Thank you Jeffrey at Verizon!
June 2026
Best Verizon experience in 20+ years of being a customer. The sales associate, Jay literally went above and beyond to help me he is courteous, knowledgeable, patient and genuine. He really helped me and guided me in the right direction. I hope he gets the recognition he deserves . Thank you Jay!
June 2026
JAY, The young man at Verizon on Dayton Blvd in Chatt. Tn was a wonder!! He was kind , explained to me what was wrong and fixed my phone in a jiffy!! He was patient and never talked down to me. So refreshing. Verizon needs more employees like Jay. Thanks Kat
