Walgreens Pharmacy is highly appreciated for its caring and helpful staff, especially at the Northshore location on Frasier and Market. The team, including Matthew, Jess, Pierceton, Logan, Luna, and Whitney from cosmetics, consistently goes above and beyond to assist customers with their prescriptions and needs. They provide a level of service that is often described as far beyond expectations, showing genuine compassion and understanding. Customers have noted how the staff is willing to help with short-notice requests and even apply discounts for uncovered prescriptions, demonstrating their dedication to community care. Many reviews highlight the kindness, empathy, and professionalism of the team, making the pharmacy a bright spot in their daily lives. One customer shared how the staff supported a friend in need over a long period, emphasizing the personal care and encouragement they received. However, not all experiences are perfect. There was a report of unprofessional behavior from a staff member at the front desk, who was rude and dismissive during a Covid test appointment, which was disappointing for the customer. The pharmacy is also praised for its convenience, cleanliness, and well-organized store layout, making it easy to find products. Additionally, staff members are willing to help locate medications and provide emergency supplies when needed, often accommodating late visits with no trouble. Overall, Walgreens Pharmacy is seen as a helpful, compassionate, and reliable place for pharmacy needs.
