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October 2023 by Bob Stephens
Very professional, promt, and courteous. Excellent experience!
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August 2023 by Bryan Harthun
Awesome staff and always polite. Highly recommended
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August 2023 by Matthew Ruggiero
Sandy was very helpful in the process of setting up our account and very informative over the phone about our options for identification and verification of residency.
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July 2023 by Emalie Barnes
It is so nice to have a branch in Clarkrange. They are always so nice and helpful.
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June 2023 by Macy Hauke
Wonderful experience and great service!
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May 2023 by Aliesje Goldsberry
Everyone is super nice and helpful everytime I come in. Really nice place and atmosphere and I love all the little decorations that always change its nice.
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May 2023 by Melanie Ramsey
Great rates on loans and good people to work with. Courteous and professional!
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May 2023 by Christina Menhennett
Very helpful young man waited on me and took care of everything needed.
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May 2023 by Justin Shipe
Friendly people and very helpful and easy to work with
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May 2023 by Thomas Whittaker
By far some of the best customer service!
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March 2023 by Linda Regan
I went to open account for my son upon his request with a legal Power of Attorney and they refused now I am seeking legal advise
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March 2023 by J VolState
We have been doing business with UCFCU folks for over a year now. They may not have ALL the services of a large conglomerate Bank. However, their service and response is second to none. When we opened our account in Clarkrange, Kenzie was friendly, courteous and competent. They continue to be friendly, courteous and competent every time we stop to make a withdrawal to obtain funds in any denomination, or conduct any business. Anytime I have requested information through their online Banking message service, they have responded, quickly, courteously and with accurate information. Thank you Shayna and Christy. They get back to you even if they have to do some research. When they converted to a new website, everything went smoothly. But, what I like most is that they communicate extremely well when they know there is going to be an issue of maintenance or planned outage. So, we plan appropriately. The UCFCU can't be responsible once they notify me that there will be a down period. I am responsible for planning to have my own funds available to conduct my own business. Big Banks have their issues as well. We appreciate the job UCFCU staff do to protect our funds, and administer our finances. They are decent folks, doing a great job for us, and we really are thankful to have a small town Credit Union available. Thank you UCFCU for doing the job you do, day in and day out for us. Your efforts on our behalf enhances our quality of life. Simply, Thank you.
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December 2022 by Darrell Linder
Debit card only works half the time. They wouldn't let my employer deposit my check! All around ridiculous excuse for a bank I would recommend go anywhere but here!!
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October 2022 by Michelle Genovese
Had an issue when their system was down for maintenance. I couldn't use my debit card anywhere and couldn't get anyone on the phone at any of their locations to fix this issue. Can't log in to their app to access my account. VERY frustrating to say the least!
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October 2021 by Penpooh C
This is the absolute best place we have ever done business. Great people & great rates! Really wished they would open a branch in Jamestown, Tn. They would gain a lot more banking business by doing so!
