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December 2023 by Anne Nelson
Good college bookstore. Smaller than what I hope they'd have. Half of the book store is comprised of college merchandise- they have college texts for sale, and a small section of miscellaneous books for sale.
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October 2023 by Jonathan Kenner
Great bookstore in the heart of downtown. It's not just for the college!
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October 2023 by Zariah Fleming
For this to be the college book store where you are suppose to get your college textbooks and college materials. It is absolutely ridiculous how unorganized they are. APSU should be ashamed on how they are letting the bookstore be ran/managed. I have had to go in there 5 different times for them to say they don’t have what I order online and to show them they keep sending me the emails saying my order is ready. When they don’t even have the books. They also tried to say they have given me books when they haven’t. Honestly if you can buy your books from someone or off Amazon or even through the a website that allows your to buy your course materials I would recommend doing that. I also want to put out that the workers I have dealt with has been very nice and I’m not coming for them in the review. But the book store for it to be apart of the college sucks.
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October 2023 by Queen T
Never answers the phone and won’t help customers. Bad customer service
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August 2023 by Anna Savostyanova
I would give it 0 stars if I could! This has been the worst experience I've ever had. Firstly, they never answer the phone – not a single department. Leaving a voicemail is useless; no one bothers to return calls. And don't even think about emailing them – you won't get a response. Secondly, they change required textbooks as if it's nothing. It's absolutely ridiculous. I don't live in Clarksville, so I had to make a trip just to find out that the book isn't in stock. It's beyond frustrating. Now that classes have started, I still have no idea when I'll receive my book.
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August 2023 by John Patterson
It was overpriced like all college book stores. Clean and service was good.
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April 2023 by Art Lover
I love this store and their coffee shop!!! And do Suprised at the one star reviews. The customer service is ALWAYS excellent every time we shop or order coffee here. Of the many places to meet with friends, get coffee or buy APSU gear this is the absolute best.
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February 2023 by Chris Jester
Don't waste your time. Hardly any books.
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February 2023 by Sandy Mullins
The staff here is hot and miss with customer service and the ability to help. Sometimes there are people where you are supposed to pick up the books and Sometimes you have to check out at the coffee shop. I was in there last week and they had some items still left over from Christmas (a Snowman wax burner) that was still not marked down yet. However, a plastic tub of the wax's- Christmas scented were on clearance. When I asked about the Snowman burners, they said they don't show in the system as marked down but unsure as to why. Um, it's February. I have also been charged for a book I ordered that never came in but was charged to my financial aid. Because it took so long, by the time they notified me the book would not be coming in, financial aid had been dispursed. They stated they could not refund me the money nor refund it to my financial aid because that was no longer an option. I was completely frustrated. It was supposed to be a rental, so at the end of the semester, I was finally able to reach someone who could give me a refund as I NEVER received the book. So, the service there is hit and miss.
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October 2022 by Justin
I had purchased a downloadable copy of The American Journey for my history course after my professor had told me that "we must have the textbook", which I later found out I didn't, and the day of purchase I had asked if I could return the download packet if I didn't need to use it, and I was told that I could; and I was never given a time limit. The rules they have for downloadable content returns on their website are also incredibly vague, as they only really mention standard textbooks in their return policy.I'm incredibly disappointed, but I guess this is what they made craigslist and the APSU buy and sell page for. I'll be sure to source my books there before I come back to spend more money at this bookstore.3/5 for being a clean, well organized store and having a good selection of APSU gear.
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October 2022 by Asia Scott
Had most of the books I needed for school at a reasonable price.
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September 2022 by John L.
This place is the only place to get some digital books ? and spend way too much money ? for them. I got one book for over $200.00 today!
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September 2022 by BJ Alisha Motes
Would love to see APSU gear up to a 5xL
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May 2022 by Krystal V.
Cute little stand alone bookstore across the street from campus. I went in to get some APSU swag and they had plenty of options.
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March 2022 by Alyssa Kennedy
Clean. Large selection. Of course there are cheaper places to purchase your textbooks nearby campus but a good place to go when all other options fail. Good for APSU apparel.
