Top Storage is a well-regarded self storage provider known for its clean, secure, and affordable units. All locations feature top security measures, including security cameras and access control, with a variety of unit types such as drive-up and climate-controlled options. New renters receive a free lock, and the facilities are generally well-maintained and located conveniently. Customers appreciate the helpful and prompt service, often highlighting staff members who provide excellent support. Many users find the process of renting and accessing storage units quick and straightforward, making it a stress-free experience—especially useful during deployments or moves. However, some concerns have been raised about pricing, which can vary significantly between locations due to different owner-set rates. Rent increases over the years have been notable, with some customers feeling the hikes are unjustified, especially when security issues like gate malfunctions occur. Despite these concerns, customer service remains consistently praised, with staff being helpful and understanding. Overall, Top Storage is seen as a reliable and customer-friendly storage option, offering secure facilities and good service, though some customers wish for more consistent pricing and better maintenance of security features.
