Once Upon A Child is a locally owned store that buys and sells gently used kids' clothing, shoes, toys, and baby gear. It is a favorite for many, noted as a one-stop shop with great deals and the best prices. The store is consistently described as very clean, well-organized, and color-coordinated, making items easy to find without digging. Staff are frequently praised as friendly, nice, welcoming, professional, and upbeat.
Customers appreciate the ability to sell outgrown items for cash on the spot or trade them for needed sizes. For successful selling, clothes should be in good shape, buttoned, zipped, checked for stains, and folded—not simply thrown in a bag. The selection is generally fairly decent and great, though some note that not every item, particularly jammies, is always in the best shape. The store can be very busy but remains worth the stop for its great experience and great selection from preemies to pre-teens.