“A BIG shout out to Matthias and Sean the store manager for going over and beyond for me and my family!!! You guys definitely played a major part in ensuring my Aunts funeral has EVERYTHING by making sure my package got back to me. THANK YOU truly and may God bless you and yours ???”
“I’m writing this in the UPS parking lot after being helped by Asher today. I had to mail in important documents and get my passport picture taken and he was so helpful and went above and beyond a typical customer service. Thank you so much for all the help and hope you continue your great work!”
“I think this is the place that I called on that telephone on Wilma Rudolph here in Clarksville and if so a young lady by the name of Carol took care of me and helped me find where I needed to go if it's not the place on Wilma Rudolph it is the place on I forgot the name but it's off of Dunbar cave and they're a young lady by the name of Sadie waited on me they were getting ready to close they had just a few minutes I had a package there she and a few of the people in the back went and found it and they are the best just like Carol on Wilma Rudolph FedEx needs more people like them and I think they're all very much”
“The staff was absolutely amazing. I arrived and allowed me to grab my package right before closing. It was a bit difficult because the sender didn't put my actual name on the package but they were so kind and patient and helped me locate the package. I didn't catch the name of one of the ladies but she had a great sense of humor, especially after working a long day. This store has an amazing staff.”
“The weekend clerk went above and beyond to make sure I received my package. It contained expensive medications. I wished I would've asked his name he deserves proper recognition! He was a true example of providing excellent customer service.”
“Today was a very stressful day! However, Taylor helped me work through it and was able to get my 40 pictures configured for how they needed to be to meet state guidelines and meet 5:30 pm deadline for overnight delivery. Thanks Taylor”
“I had a great experience at this UPS Store thanks to Malik! From the moment I walked in, he was kind, personable, and made me feel genuinely welcomed. He helped process my Amazon return quickly and efficiently while still taking the time to hold a friendly conversation.
I’m originally from Philadelphia, and I have to say this was a completely different customer service experience—in the best way possible. Malik’s positive attitude and professionalism really stood out and made what could have been a routine errand enjoyable.
Excellent customer service is hard to find these days, and Malik absolutely delivered. Give this young man a raise!”