The Advance Auto Parts location on McGrady Drive SE in Cleveland is known for its very knowledgeable, helpful, and trustworthy staff who frequently go above and beyond for customers. Employees are described as having a super positive and hilarious personality, being incredibly helpful, and generous with their time and knowledge. Specific instances highlight staff members who patiently explain diagnostic possibilities, help find creative solutions for unavailable parts, and provide trustworthy recommendations for local mechanics. This high level of service has positively changed shopping habits for some, broadening their horizon for automotive needs. The store offers automotive aftermarket products, including leading brands like FRAM, Carquest, and DieHard® batteries. It provides many free store services such as battery testing, battery and wiper installation with purchase, engine code scanning, and starter and alternator testing. Customers can save by joining the Speed Perks loyalty program to earn points for discounts. The location offers same-day options, and customers are encouraged to call the local store or shop online.
They are amazing I highly recommend I was in there looking for an air filter, Unfortunately, I hadn’t had any luck finding one at other places. I found one there almost immediately and they searched diligently until I found one and completely just helpful.
January 2025
Loved the vibe. And the very knowledgeable staff particularly the older woman who has a super positive personality and is freaking hilarious. Made a fantastic memory of my visit to buy oil.!
September 2023
Always has the parts I need. Other locations are sadly lacking.
