GameStop is a home base for gamers, offering new and used video games, consoles, controllers, and accessories for PlayStation, Xbox, and Nintendo systems, including retro gaming. It also carries trading cards, sports cards, Pokemon cards, and other collectible card games. The store features a wide selection of gaming, anime, and pop culture merchandise like collectibles, action figures, apparel, and board games. Customers can sell or trade in old consoles, games, accessories, and phones for cash or store credit, and the store now buys PSA graded collectibles like sports cards. Reviews note that the workers are very helpful, knowledgeable, and friendly, providing fast service and good demonstrations. The store is a spot for must-have games that may not be available at other retailers. However, some inventory is limited, such as a lack of PS Vita games. Pricing is frequently described as on the high side or overpriced compared to online options, though the store will price match its own online ads. It does not price match other retailers like Amazon. A common complaint is that trade-in values for games are very low. Customers also advise that when buying a "new" game, they should ask for a never-used copy, as employees are allowed to open and test games before selling them as new.
