GameStop is a welcoming destination for gamers, offering a wide selection of new and used video games, consoles, controllers, and accessories for PlayStation, Xbox, and Nintendo, along with retro gaming options. The store also features trading cards, including sports and Pokemon cards, as well as various gaming and pop culture merchandise such as collectibles, action figures, apparel, and board games. Customers can sell or trade their old items for cash or store credit, and GameStop is now purchasing PSA graded collectibles. Many reviews highlight the exceptional customer service at GameStop. Staff members are frequently described as friendly, knowledgeable, and attentive, creating a pleasant shopping experience. Customers appreciate that employees often remember their names and preferences, fostering a personal connection. Special mentions include a manager who is recognized for his kindness and dedication to customer satisfaction, along with another staff member who goes the extra mile to assist shoppers. Overall, GameStop is praised for its great selection and outstanding service, making it a favorite spot for gaming enthusiasts.
Beverly is awesome!!! She went out of her way to help us out! Incredibly grateful for her being there!! Thank you so much!!!
April 2026
I go to Drew (Store manager) every time i come here and he takes care of me without hesitation. Love the cleveland location specifically because of him.
March 2026
Always a great experience everytime I visit game stop!
