MurMaid Mattress is a local manufacturer and retailer established in 1979, selling direct to the public through its factory-owned stores. It offers a broad selection of options, including its own brand as well as national brands like TEMPUR-PEDIC, Stearns & Foster, and Sealy, alongside a full line of bases. The staff is consistently described as very personable, knowledgeable, attentive, and not pushy, providing excellent customer service that goes above and beyond. Most reviews are very pleased, noting the company is a blessing, makes good to great and fairly priced mattresses, and supports local charities. Customers report being helped with specific needs, including building a custom RV mattress from scratch. However, there have been significant issues with some mattresses breaking down or collapsing well within the warranty period. In these cases, the company works to resolve the problems, with one reviewer confirming their issue was reasonably resolved. They offer free local delivery and can ship anywhere in the country.
We couldn't have ask for better The sale lady was great explaining all our questions. They ck on you to see if every think is good. And delivery guys are great. They made it a good trasfer
May 2024
Very personable staff that were knowledgeable of the products and offered their personal experiences. Not pushy but there to answer our questions. Very pleased with our experience.
May 2024
Very helpful and patient. Answered all my questions.
