“I was traveling solo through Cleveland, TN on a two-day drive when my Jeep started having serious issues. Every time I hit a bump, the car would shake violently until I slowed down to around 40 mph—it was scary and dangerous. I suspected something might have gone wrong during my last tire rotation. After asking ChatGPT for advice, it not only told me what to have checked but also recommended this shop based on their service and reviews. As a single female traveler, I’m always nervous about being taken advantage of in these situations—especially when you’re far from home and vulnerable. This shop was an absolute dream! They had me come right over, immediately took the time to look at my Jeep, test drove it, and checked the torque on the tires. They found that everything was fine and kindly explained that the issue was likely from how my car was loaded down with gear. They even let me stay in their lot to rearrange everything safely—and they didn’t charge me a dime! I am forever grateful for their professionalism, honesty, and kindness. It’s rare to find a business that truly cares about people the way they do. If you’re ever in the area and need help, this is the place to go!”
“Great service, great crew. Make sure they explain the pricing, I thought I was spending $200, ended up spending $400. My fault. Still everything was done well and I needed the service. Thanks Take 5”
“Our tire nearly came off (one lug nut holding it in place). We didn't know him, he didn't know us. But we happened to pull in behind his business and he came and helped us out. Thank you Marvin. You were so nice and didnt think twice about turning us down! I recommend going here for sure! Marvin, again. Thank you!”
“The staff was amazing. While I have a Valvoline center a mile from my house in Chattanooga, I work in Cleveland. I happened by this particular location and pulled in. Greeted instantly. Gerrod was incredible and the reason I'll be back again and again and recommend this location to all my coworkers. I've never had anyone at a place like this explain things so well. He was so thorough and made certain I knew everything going on. I could hear him interacting with his fellow staff, and he was polite, fun, courteous, engaging, asking questions, teaching...just on top of everything!”
“I would like to say thank you to Jeremiah and to the one who put New Tires on my Jeep for me I couldn't have asked for any better customer service than I received when I was there on Fridays Nov 10, 2023 I want to thank each and everyone that was there that morning and may god bless each one of you”
“Great job guys! Thank you so much. I sat in the waiting room, and talked to a very nice lady. She was getting her oil changed. But it seemed like no time at all the reaaly polite guy said i was ready to go. Cars driving smooth now.?”
“A friend recommended this mechanic to me and I'm very happy with the work they provide. Pricing is very fair. Some of my parts came with a warranty and I don't have to worry about dishonesty or being overcharged as you do with some mechanics. Definitely will continue to give this shop my business and recommend to friends/family who are looking for someone who provides honest and reliable work!Services: Oil change”