“They need 10 stars today July 5th 2025 not only did they help a car wreck in front of their shop they were nice and professional.Thank yall for helping this ol firefighter...”
“Nate’s Automotive took great care of my Buick. As a woman with limited car knowledge and bad experiences with mechanics in the past, I am always intimidated and wary of getting my car fixed. put my anxiety to rest. He helped inform me exactly what was happening to my car and exactly how he fixed it. The prices were more than fair. His staff were competent and respectful. He also had a phenomenal turn around time. He is definitely my go-to from here on out!!”
8AM - 6PM
155 Mouse Creek Rd NW, Cleveland
Oil Change
“Oh my goodness!! Most friendly, efficient, non-pushy oil change I’ve experienced. They started out giving us a bottle of water. They were super quick, and so friendly! They showed us our air filter vs the new one they put in. They showed us our dipstick to show that the oil level was full and clean. I cannot recommend enough! Will definitely be back!
Our techs were Jacob, Ryland, Louie, and Donny. All were great!!!”
“The staff was amazing. While I have a Valvoline center a mile from my house in Chattanooga, I work in Cleveland. I happened by this particular location and pulled in. Greeted instantly. Gerrod was incredible and the reason I'll be back again and again and recommend this location to all my coworkers. I've never had anyone at a place like this explain things so well. He was so thorough and made certain I knew everything going on. I could hear him interacting with his fellow staff, and he was polite, fun, courteous, engaging, asking questions, teaching...just on top of everything!”
“Our tire nearly came off (one lug nut holding it in place). We didn't know him, he didn't know us. But we happened to pull in behind his business and he came and helped us out. Thank you Marvin. You were so nice and didnt think twice about turning us down! I recommend going here for sure! Marvin, again. Thank you!”
“Shoutout to Tim, he was so kind and easy to talk to, it made me feel much less anxious. He squeezed me in 30 minutes before closing and was very speedy. He also cleaned the inside of my tires with the tire balancing! He was knowledgeable and caught an issue that others hadn't previously. Overall very happy with the experience!”
“Great job guys! Thank you so much. I sat in the waiting room, and talked to a very nice lady. She was getting her oil changed. But it seemed like no time at all the reaaly polite guy said i was ready to go. Cars driving smooth now.?”
“I was traveling solo through Cleveland, TN on a two-day drive when my Jeep started having serious issues. Every time I hit a bump, the car would shake violently until I slowed down to around 40 mph—it was scary and dangerous. I suspected something might have gone wrong during my last tire rotation. After asking ChatGPT for advice, it not only told me what to have checked but also recommended this shop based on their service and reviews. As a single female traveler, I’m always nervous about being taken advantage of in these situations—especially when you’re far from home and vulnerable. This shop was an absolute dream! They had me come right over, immediately took the time to look at my Jeep, test drove it, and checked the torque on the tires. They found that everything was fine and kindly explained that the issue was likely from how my car was loaded down with gear. They even let me stay in their lot to rearrange everything safely—and they didn’t charge me a dime! I am forever grateful for their professionalism, honesty, and kindness. It’s rare to find a business that truly cares about people the way they do. If you’re ever in the area and need help, this is the place to go!”