Old Navy receives positive feedback for its helpful and friendly staff, who are described as fantastic, sweet, pleasant, and genuine with warm smiles and wonderful manners. Customers note the service is quick and that such outstanding employees uplift spirits and create a memorable, kind experience. The store itself is noted as being neat and orderly, a positive change from past impressions. Shoppers can find great deals and a nice collection of sales items. However, some reviews mention that the overall selection of clothes and available sizes can feel very limited. The location is also used for convenient services like picking up items held from other area stores.
Megan and Brooklyn were fantastic! I can't describe how helpful they were for my mom and I! We're so thankful for the help they provided us and the warm smiles they had the whole time! Thank you so much!
June 2023
I went in to pick up some pants they were holding since they did not have them in Hixson or at the Hamilton place Mall area. It was very nice and quick!
April 2023
Nice collection of sales items on the trip. Yet overall the actually selection of clothes and sizes available was very limited.
