O'Reilly Auto Parts in Cleveland, Tennessee, located at 817 Keith Street Northwest, is known for its great service and knowledgeable staff. Customers appreciate the effort the employees put in to help find specific parts, like caliper bracket bolts and batteries. The store offers a variety of services, including free battery testing, wiper blade and bulb installation, and fluid recycling. Customers have praised individual staff members for their kindness and expertise, creating a welcoming atmosphere. Many have noted how the staff makes stressful situations easier, transforming them into positive experiences through great conversation and laughter. O'Reilly Auto Parts also provides a free Loaner Tool program, making it convenient for DIY projects. With over 6,000 locations across the U.S., this store is a reliable choice for automotive needs, including custom paint mixing. Overall, O'Reilly Auto Parts in Cleveland is highly recommended for anyone looking for automotive parts and excellent customer service.
I stopped in to make a quick purchase and got greeted by both of the employees behind the counter. Warm greetings, great help would thoroughly recommend
February 2026
They changed my headlights for me which was great! I didn't have to get my hands dirty. They were very helpful and gracious about it.
November 2025
I needed a small connector part. The salesman, Caleb, went out of his way to help find the exact piece that I needed. The whole sales staff was very helpful.
