Collierville Auto Center is a business known for its wide selection of vehicles, competitive pricing, and friendly service. Customers have praised the staff, especially highlighting their politeness, professionalism, and honesty. One reviewer traveled from Illinois specifically for the selection at Collierville and its sister store, Mt. Moriah, and was impressed with the knowledge and helpfulness of the staff, particularly in recommending vehicles that suited their needs. The dealership offers a straightforward buying process, often completed quickly, with some customers mentioning that their transactions were done over the phone and test drives and signings were efficient. However, there are some concerns about communication and administrative delays. One customer experienced a long wait for their payoff balance after selling a vehicle, taking over two months to receive the funds. Another reviewer expressed frustration over delays in receiving a permanent vehicle tag, citing poor communication and unfulfilled promises. Despite these issues, some customers have had positive experiences, including purchasing a vehicle they love and a smooth buying process. Overall, Collierville Auto Center is appreciated for its selection, pricing, and courteous staff, though potential buyers should be aware of possible administrative delays.
The center is nice itself and the guys there are very polite. I sold my car to them on September 3 and it took forever for my payoff to be done and today I just received my balance of the payoff 2.5 months later. On a good note my brother did buy a nice truck there that he loves.
September 2022
Jose was awesome. Absolute professional. Always great to do business with a fellow vet. I found the truck I wanted and contacted them. The entire deal was made over the phone. I showed up, looked the truck over, test drove, signed the papers, and was on my way in less than an hour. Highly recommend Collierville Auto center.
April 2022
Definitely the go to if your looking for a good truck this is the my second and if I ever need another I will be back
