Collierville Auto Center has garnered mixed reviews from customers. Many appreciate the professionalism and honesty of the staff, particularly highlighting Bobby Taylor for his patience and knowledge. One customer traveled from Illinois specifically for the great selection and pricing, and was pleased with the alternative vehicle recommended to them after issues arose with their initial choice. Another customer praised the efficient and friendly service, noting a smooth transaction process for buying a truck. However, not all experiences were positive. One customer expressed frustration over delays in receiving their vehicle's permanent tag, citing poor communication and unfulfilled promises. Another mentioned a slow payoff process after selling their car, although they noted that their brother was happy with a truck purchased from the center. Overall, while Collierville Auto Center is appreciated for its vehicle selection and some positive interactions, potential customers may want to be aware of possible communication issues and delays.