Dillard's is a large fashion retailer offering clothing, shoes, handbags, accessories, cosmetics, and home selections. The store at Carriage Crossing in Collierville provides a broad selection from national and exclusive brands. Reviews describe it as a beautiful, nice, and upscale store in a good location with a large selection of many brands and styles. It is noted for having the best kids department, great handbags, a great selection of sunglasses and shoes, and better quality items compared to some other retailers. Customer service receives frequent praise, with staff described as helpful, friendly, attentive, courteous, and professional. Shoppers report being greeted and offered assistance while also being allowed to browse, leading to pleasant and smooth experiences. Opinions on value are mixed. While full-priced items are considered high, the sale prices are often called unbeatable, with significant discounts mentioned. However, some customers were disappointed by sales events, feeling the discounts were insufficient. Overall, many customers enjoy shopping there and plan to return.
Great sale in shoes and big variety to choose from!
April 2024
We love Dillard's! While the prices are high for full priced items, the sale prices are often unbeatable! I got a Corksickle cup for $10 (usually $40)!
March 2024
Nice store. Helpful staff. Large selection. Many brands and styles. Best kids department. Great handbags too. Make sure to check out the sale racks
