Fleet Feet is a highly praised business that provides exceptional customer service and expert guidance. Customers have consistently reported positive experiences, with sales associates demonstrating remarkable expertise and going the extra mile to ensure customer satisfaction. The sales staff at Fleet Feet are described as helpful, attentive, and welcoming. They take the time to understand each customer's needs, offering valuable advice and guidance to help them find the perfect fit. One customer praised the salesperson for finding a color they were happy with, even going the extra step of instructing them to sign in to earn credits. Customers appreciate the sales staff's patience and willingness to work with them, even when they have difficult feet or are feeling flustered. The associates are commended for their ability to make customers feel comfortable and reassured, never making them feel like a burden. Overall, Fleet Feet is consistently praised for its outstanding customer service, knowledgeable staff, and commitment to helping customers find the right products for their needs. Customers leave with a great experience and are eager to return to the store.
I was referred to fleet feet by a customer of mine. They were everything that she said they were. Great customer service!!!
October 2025
Me and my mother came in today to get some new tennis shoes and Morgan was the gentleman that helped us. He was such an amazing help and answered my million questions I had with a smile on his face the entire time! If you visit this store, ask for Morgan and he will get you into the right shoe. He was amazing and very kind... read full comment
September 2025
I received awesome help from Will. He went above and beyond to assist me. He was so patient. Being a diabetic, I needed assistance with lacing the no ties I had bought for my Brooks shoes that I had purchased at the other location. He also helped to find a Hoka slide that would give me a break from wearing socks so much.... read full comment
