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November 2023 by Tom McCarthy
Landers Ford is a great place to buy a vehicle. All of the personnel that work there are friendly and informative. I worked with Wendall Brown and he never put pressure on me and only gave me informative answers to any questions that I had. The finance manager gave me information on financing the vehicle and also he was very informative about the different warranty policies that were available to me. The whole car buying experience at Landers Ford went smoothly, pleasantly and there was never any pressure to purchase put on me by anyone in the dealership.
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November 2023 by jerry sanderlin
After getting the run around for over a year at another local dealership I called here and they had the parts and better yet they took my truck the same day I called and had it fixed and ready to go. The other dealership I had to make an appointment 4 months in advance and when the time come for my appointment I decided to call just make sure I wouldn’t get the round around again, they told me the parts is not. I’m like ok who was going to call me to tell me so I wouldn’t be making another dead run. I said enough with them. The whole staff at landers was very friendly and polite and knowledgeable. They even come pick your vehicle up and drop it off to you. Also they don’t mark up their parts like the ford dealership on 64 highway. I recommend this dealership to anyone wanting the best service for your vehicle and in a timely matter.
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October 2023 by Alex E.
I just spent the last week hammering out a deal on a used car with this dealer. After some back and forth, I put down a deposit and was going to come out and purchase the vehicle. After I placed my deposit, Landers must have decided that they didn't like the deal we came to and sent the car to auction instead. I work nights and sacrificed sleep on days I worked to be more convenient for them, and their response was to just sell a car out from under someone coming in from across the state, rather than honor the deal they agreed to. I will never shop at a Landers location ever. And I encourage anyone else considering it to rethink it, as they are not a business that honors their word.And when I called the dealer to see if anything could be arranged to let me still come pick up the car, I was told "nope, the car is sold," and then hung up on by sales manager Tim. Not a phenomenal way to do business.
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October 2023 by Justice Mallett
Terrific experience with my used vehicle purchase. I came in expecting the stereotypical car salesman but was greeted by a professional, kind businessman at the door. He knew everything about each car I asked about, and worked an ethical deal to get me the best price possible.Matt Hudson and Tyler Thiesse were pleasant, knowledgeable, and professional. 10/10 would recommend these guys to anybody!
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October 2023 by Mike
Service department advisor I had never returned my calls. They got the wrong parts for my truck twice so my truck was there for two weeks. I finally had to contact the service manager to get my advisor to call me back. Amazing that a Ford dealership can’t get the right Ford parts
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September 2023 by Kenzie Houston
Mr. Lee in the service department is wonderful! He went above and beyond to get my vehicle serviced last minute. He was very communicative and had great customer service. We drive from out of state just to bring our car to him!
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September 2023 by Timothy Collins
I went into the Quick Lane and asked how long of a wait. The gentleman said No wait because there wasn't anyone ahead of me. I said ok and asked just for an Oil change. I didn't need a tire rotation because I just had that done 2 days prior. I saw the techs rotating the tires. When I got the Bill it was 99.59. I asked whey so much. The customer service guy said the prices start at 79.99. I should have made sure in my part that I Didn't Want The Works Just an Oil change. I Don't need Synthetic Oil as my car doesn't require it.
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September 2023 by John Barnes
Kent is by far one of the funniest and genuinely great guys I've ever met. I would 100% go back and work with him, Calvin, and Noel. I hit 7 dealerships in 1 day trying to get my car situation solved. Calvin found my dream truck, Kent solved my current vehicle situation, Noel stepped in and handled the paperwork since I left and came back. The whole team really made me feel like I was buying from family. Can't recommend the whole Landers team enough... after hitting so many places I didn't think I would ever find what I wanted and these guys got me the total package.
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September 2023 by Cynthia Newsome
The tech whom checked me in was more than just professional, he was kind. He called me as he previously stated as soon as my truck was ready. This was the ideal visit, in and out the next day:)
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September 2023 by Darlene Sampietro
Excellent sales support and smooth transition to purchase my new 2023 Ford Maverick. No pressure salesman who delivered the goods. Overall great experience which I would highly recommend Landers Ford and Salesman Wesley Alford!
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August 2023 by Gary Lilly
I recently had the pleasure of purchasing a vehicle from Landers Ford in Collierville, and the experience was nothing short of exceptional. From the onset, the team went above and beyond to find an automobile that met my specific requirements. They even arranged for the vehicle to be transported to my local Landers dealership, saving me the hassle of traveling.The staff at Landers Ford, including the salesperson James, the general manager Brad, and the finance director Tyler, were all incredibly courteous and professional. There was never a moment where I felt pressured into making a decision. The atmosphere was friendly and welcoming, even from employees who were not directly involved in my purchase but happened to pass by.The vehicle itself exceeded my expectations in terms of features and value. Compared to other cars I had researched, it offered a significantly better deal. As I did not trade in a vehicle, I was faced with the challenge of getting two cars home. James graciously offered to follow me home late in the evening to resolve the dilemma. To top it all off, he filled up my new car with gas and gave it a wash.I cannot recommend Landers Ford highly enough. They employ top-notch individuals who are committed to customer satisfaction and value. If I could give them more stars, I would.
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August 2023 by Angela McKinnon
Ryan was my sales consultant. He went above and over to help me find what I needed. This experience was amazing and the process was the easiest I have done. Thank you also to Tyler Thiesse for helping with the finance. He worked until we got me where I was feeling comfortable. Needing a car be sure to see Ryan Pavivleck.
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July 2023 by K Kozlow
I suspected that one or both of my front wheel bearings were failing, I spoke with Mike the service manager and he explained there are still parts shortages and scheduling issues but he would do his best. He had Providence contact me that day to schedule a time to pick up my truck. They came to our house and picked up my truck on Friday replaced both wheel bearings and returned my truck on Monday afternoon. I normally dread taking a vehicle in for service but both Mike and Providence did a great job, the whole process was painless and the pick up and drop off service was a nice convenience.
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July 2023 by Marcus Bellamy
An accident of my own doing caused my family to need a new vehicle, desperately. When our insurance company gave us mere days to sort out our car situation, Landers Ford was there to support us. Keith Cash helped me and my wife find the exact vehicle that fit within our budget and checked all the boxes for things we were looking for. Tyler in the finance department sat down with us and patiently explained all the answers we needed to the questions we had about cost, credit, and care for our car.This experience changed my perspective on dealerships and reduced my anxiety about buying a new car. You wanna catch a ride? Get you one at Landers Ford in Collierville.
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June 2023 by Karen Payne
I scheduled an oil change and recall check with a representative using the online chat feature. I arrive for my appointment at Landers to find my appointment was setup with another dealer. Landers willingly accommodated me. The service rep was pleasant, knowledgeable and answered all my questions. My car was ready when committed. I will continue to use Landers rather than the other dealer.