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January 2024 by P P
It's disappointing that we - with no accidents or claims of any type - ended up with a cost increase of $200/year in our auto insurance. I understand it's industry-wide, but maybe we need to look at how much the CEO/COO etc. are making. Maybe it's time to find a way to give your customers a break - and to let them know that Allstate is willing to shoulder some of the crushing rate hikes for their clients. Just a thought.I do appreciate the local agent reaching out to me to explain the cost increase and share that their own personal car insurance policies had increased as well. Great response from the local office.
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January 2024 by Cowboi prion
I've been with this company 2+yrs.Pay my premiums on time every time.I was carjacked on 12.18.23The manner my claim was handled was deplorable and disgusting.Advertising dollars are just that. We are not in good hands.I highly recommend no one use this agent or this company.Buyer beware.Bijan NazariMemphis TN
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December 2023 by Patsie Harris-DeGraff
Allstate Insurance is a great value.
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December 2023 by Willie Martin
Great people
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November 2023 by Houston Greer
I switched to Allstate almost 2 years ago. I wasn't too happy that they raised my rates after the first year. But it was explained to me that all the auto theft was the reason. I did have a home claim which was taken care of wonderfully.
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May 2023 by Iconx _
Rod Lovelace Allstate office has been very responsive and helpful. Reach out to Faytra Moore in this office. She is very knowledgeable, personable and professional.
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May 2023 by Larry Webb
Allstate is a great server for insurance they treated me like first priority when handling my claim. ThankYou Allstate
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April 2023 by Pamela Bramlett
Faytra at the Rod Lovelace agency always provides excellent service day or night. We are pleased to refer family and friends as well as add coverages when needed with the Lovelace group. We are happy to be a part of the Allstate family.
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February 2023 by Joel Wood
Rod Lovelace and his staff have been very responsive when I have contacted them. I have had only one claim for roof damage due to a hail storm and they followed up thoroughly and helped coordinate the repairs with a roofing company of my choosing.Everyone thinks insurance is too expensive, but Rod did a good job in suggesting ways for me to select the right coverage to keep my premium costs down.
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February 2023 by homer spradling
We have been blessed to have had no claims this past year, but have been assured that Allstate is there if we need them Today every thing is handled wirelessly, and Rod has a very good system to work with. Give him a call.
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April 2022 by HJ W
Michelle has been a pleasure to work with. She answered all my questions and explained everything in detail so I knew what my policy does and what I'm paying for. I highly recommend her for your insurance needs.
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March 2022 by Carolyn Read
I was being overcharged for homeowners insurance by my mortgage company. Lana at Allstate to the rescue!!!! She came through with a great affordable rate and comparable coverage.LOVE Y'ALL!!
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December 2021 by Katie Linder
Michelle is extremely knowledgeable and helpful. Always a joy to work with!!!!
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November 2021 by Chelsea T
I was recommended by someone when looking for insurance on my new home. So far the rates have been the lowest compared to others. It is helpful that I am not covered under any frivolous things that are unnecessary or irrelevant. I also appreciate the calls reminding me of any additional discounts and mailing a copy of my policy sent without request. It is very professional and polite for them to do so. In addition I receive emails and phone calls throughout the year regarding my policy. I just did not get a insurance policy I got a lot more than expected. Thanks for all you do.
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October 2021 by Angela Atkins
My name is Angela Atkins I recieved insurance with Allstate Rod Lovelace office during the purchase of my home . When I say Awesome staff. I truly mean this. This team is the best Corina Walters your a blessing this lady checks on her clients all through the year .I appreciate the phenomenal customer service. Liz your personality is also appreciated.. ❤
