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March 2024 by Msv M.
Absolutely Love this place! They are Always Helpful and Knowledgeable. A while back, we bought a vehicle and needed a spare key; they were able to order it and Program it, at a Lower Cost then the Dealership! THANK YOU ACE
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January 2024 by B N
Sadly, in 2024, Columbia Ace Hardware (was out of stock) can't accept returns from Mt. Pleasant Ace).
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December 2023 by Kelly B.
I purchased a shop vac from another location and as I entered to do a return I was told they hadn't carried that brand in years (Craftsman). I had just purchased it a few days earlier down the road at another ACE. They reluctantly honored my return and explained that they were all individually owned and don't carry the same assortment. As I walked around I couldn't help but notice that they indeed did carry the same brand and model that I purchased. In fact, it's the only brand they carried. I guess the only thing they are out of is patience and understanding for their customers. I will obviously shop elsewhere.
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November 2023 by Jerry W
Stopped by the look for specific items. The aisles are narrow, but everything you might be is there.
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November 2023 by Phillip Waller
Was looking for 7 way electrical brake plug. They did not have what I needed but the people were kind and friendly.
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October 2023 by A.E. Mace
The staff is very friendly and knowledgeable. They helped me find what I needed, cut a couple of keys for me and I was out of there quicker than I thought I would be. I get all my keys cut here.
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September 2023 by Paul Ring
Very nice and knowledgeable staff. Had exactly what I needed.
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August 2023 by scotty tate
My go-to for all my bbq supplies. Always have a good supply on hand. I prefer to trade here vs. a big box store.
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August 2023 by Aixia Burstiner
GREAT customer service! Some things are high price!
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July 2023 by Wayne C.
Traditional hardware store with friendly staff. They will actually ask you if you need any help; unlike the giant home improvement stores where you need a net just to catch someone for assistance. This was my first time to visit this store; I found what I needed, had a nice conversation and still checked out quicker than going to the mega stores. I'll be stopping in here later.
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June 2023 by Glenda M.
We have made numerous purchases from Columbia, TN ACE hardware but since under new management the place has gone to HELL. In September of 22 we purchased a new Stihl hedge trimmer but didn't get to use it till June of 23, put new gas in, primed but it wouldn't start, took it in and they tried but it wouldn't start. after taking apart the carburetor and other adjustments they got it working, we used it for about two hours, two days later we tried to start it and it wouldn't start. took it in on a Monday, the employee tried to start it for about 15 minutes but it wouldn't start. since the mechanic was out sick it was going to take a few days, we had to put a $25.00 deposit on a machine under warranty, but was assured we would get it back if the work was done under the warranty. Went to pick it up after they had possession of it for four days was told WE flooded it and it was not under warranty, they kept our $25.00. If that isn't crooked I don't know what is, if you are wise take your money and business some place else, we will NEVER buy from this business again. they deserve zero stars.
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May 2023 by Tommy Craig
Always very helpful and friendly staff. Great place to do business.
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May 2023 by John Young
Very neat and well stocked. Employees are friendly & helpful!
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April 2023 by Mary Mefferd
Always helpful. The salesperson generally stays with us when we have questions to be sure our needs are met. They don't just answer and walk away.
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April 2023 by Dorothy Partee
I like this place because there is always someone there to help you find just what you need.